The Worst Way to Create Custom Branded Tracking Notifications for Your Printing and Graphic Arts Supplies Businesses

In today’s world, businesses that deal with printing and graphic arts supplies need to ensure that they have a competitive edge to succeed and thrive. One way of achieving this is by utilizing custom branded tracking notifications. These notifications have become critical tools for customer engagement, loyalty, and satisfaction. However, creating custom branded tracking notifications is not a walk in the park. A poorly designed or implemented custom branded tracking notification system can do more harm than good. This article explores the worst way to create custom branded tracking notifications for printing and graphic arts supplies businesses.

Why Custom Branded Tracking Notifications are Important for Printing and Graphic Arts Supplies Businesses

Custom Branded Tracking Notifications are a type of automated message that provides customers with updates about their orders. They usually include tracking numbers, details on the current location of the shipment, and estimated delivery times. These types of notifications are essential for businesses dealing with printing and graphic arts supplies because they help build customer trust and loyalty while also reducing customer support inquiries. Providing customers with timely and accurate information regarding their purchases helps to create a positive shopping experience and encourages repeat purchases. Customers are more likely to trust a supplier that provides them with regular updates about their order’s status. Custom branded tracking notifications also provide a unique opportunity for businesses to showcase their brand and put themselves at the top of their customer’s mind.

Another benefit of custom branded tracking notifications is that they can help businesses identify potential issues with their shipping process. By monitoring the delivery status of their orders, businesses can quickly identify any delays or problems and take corrective action. This can help to prevent customer dissatisfaction and negative reviews, which can harm a business’s reputation.

Furthermore, custom branded tracking notifications can be used as a marketing tool. By including promotional messages or offers in the notifications, businesses can encourage customers to make additional purchases or refer their friends and family. This can help to increase sales and revenue while also strengthening customer relationships.

Common Mistakes to Avoid When Creating Custom Branded Tracking Notifications

Unfortunately, there are several common mistakes that businesses make when creating custom branded tracking notifications. Firstly, choosing to use generic templates without customizing them to reflect the brand image is a big mistake. Using generic templates prevents customers from associating the notifications with the brand, which may result in confusion and disengagement.

Secondly, failing to provide comprehensive tracking information is another common mistake. Customers expect to see detailed information about the current location, estimated delivery times, and any delays or issues that may arise during shipping. Failing to provide this information can lead to frustration and unease among customers who may feel left in the dark.

Thirdly, businesses that do not personalize their notifications risk providing customers with irrelevant information. Customers want to feel valued and part of an exclusive community. Personalization is a great way of achieving this, and it makes customers feel appreciated.

Lastly, not automating custom branded tracking notifications is a mistake that can lead to increased administrative workloads, delays, and other inefficiencies. Automation simplifies the tracking notification process, allowing businesses to focus on improving the overall customer experience instead of manually sending notifications.

Another common mistake that businesses make when creating custom branded tracking notifications is failing to optimize the notifications for mobile devices. With the majority of customers using their mobile devices to track their shipments, it is essential to ensure that the notifications are mobile-friendly. Notifications that are not optimized for mobile devices may appear distorted or difficult to read, leading to a poor customer experience.

Additionally, businesses that do not provide customers with the option to customize their tracking notifications may miss out on an opportunity to enhance the customer experience. Allowing customers to choose the type of notifications they receive, such as email or SMS, and the frequency of notifications, can help to improve customer satisfaction and engagement.

The Dangers of Using Generic Tracking Notifications for Your Business

Businesses that resort to using generic tracking notifications fail to differentiate themselves from the competition and risk appearing unprofessional and inconsistent. Using generic notifications is also counterintuitive as it does not offer any unique value proposition. Additionally, generic notifications may not have all the essential information that customers expect, leading to confusion and frustration. This confusion can harm the customer’s trust in the business and the customer experience. Failing to use custom branded notifications ultimately diminishes the potential benefits that custom branded tracking notifications offer and undermines the entire notification system’s purpose.

Custom branded tracking notifications, on the other hand, offer several benefits to businesses. Firstly, they provide a unique and professional touch to the customer experience, which can help build brand loyalty. Secondly, custom notifications can include all the necessary information that customers expect, such as estimated delivery times and tracking numbers, reducing confusion and frustration. Thirdly, custom notifications can be tailored to the specific needs of the business, allowing for greater flexibility and control over the customer experience. Overall, businesses that invest in custom branded tracking notifications are more likely to provide a positive customer experience and stand out from the competition.

How Custom Branded Tracking Notifications Can Improve Customer Engagement and Loyalty

As previously stated, custom branded tracking notifications play a critical role in improving customer engagement and loyalty. Using custom branded notifications allows businesses to create a more significant impact on their customers while simultaneously enhancing their shopping experience. Through custom notifications, businesses can build customer trust and brand loyalty, encouraging repeat purchases, referrals, and brand advocacy.

One of the key benefits of custom branded tracking notifications is that they provide customers with real-time updates on their orders. This helps to reduce anxiety and uncertainty, as customers can track their packages and know exactly when they will arrive. By providing this level of transparency and communication, businesses can improve customer satisfaction and reduce the likelihood of negative reviews or complaints.

Another advantage of custom branded tracking notifications is that they provide businesses with valuable data and insights into customer behavior. By tracking customer interactions with notifications, businesses can gain a better understanding of what types of messages and content resonate with their audience. This information can then be used to optimize future marketing campaigns and improve overall customer engagement and loyalty.

Understanding the Different Types of Tracking Notifications and Which Ones Work Best for Your Business

Understanding the different tracking notification types allows businesses to select the notification that best suits their needs. Some of the most popular tracking notifications include email notifications, SMS notifications, and push notifications. Email notifications are popular because they are widely adopted and have a high open rate. SMS notifications are prevalent because they enable businesses to reach their audience instantly. Push notifications are effective in engaging customers on their mobile devices. Businesses need to choose the appropriate notification type for their target audience to achieve the desired results.

The Benefits of Automating Your Tracking Notification Process

A notable benefit of automating the tracking notification process is that it streamlines the entire process, allowing businesses to focus on improving the overall customer experience rather than manually sending notifications. Automation also ensures that notifications are sent consistently and promptly, reducing the likelihood of errors and delays. Furthermore, automation allows businesses to personalize notifications quickly, enhancing customer engagement and loyalty. Automation saves valuable time, resources, and improves consistency across all notification types, ensuring customers enjoy an excellent experience from start to finish.

Best Practices for Creating Effective Custom Branded Tracking Notifications

Creating effective custom branded tracking notifications involves adhering to several best practices. Firstly, notifications should use the brand’s color palette and typography to ensure coherence with the business’s overall design language. Secondly, notifications should provide accurate and detailed information about the order’s status and location. Thirdly, notifications should include calls-to-action that redirect customers to the website’s shopping pages. Fourthly, notifications should be personalized, using relevant information such as the customer’s name, order number, and purchase history. Lastly, businesses must ensure that they use the appropriate notification types for their target audience.

Tips for Designing Eye-Catching Tracking Notification Templates

Designing eye-catching tracking notification templates involves using color, typography, and imagery to create a visual hierarchy that effectively showcases the brand. The templates should use clear and legible fonts, have a consistent layout, and visually communicate the essential information while incorporating the brand’s color palette and imagery. The templates should also include relevant calls-to-action and personalized messaging. Businesses must ensure that their templates are accessible, compatible with multiple devices, and easy to read.

Choosing the Right Software or Platform to Create Custom Branded Tracking Notifications

Choosing the right software platform is critical to ensure a smooth and efficient notification process. The most popular platforms for creating custom branded tracking notifications include Shipstation, Shippo, and AfterShip. These software platforms offer different features such as automated delivery updates, live tracking maps, and comprehensive analytics. Before deciding on a particular software platform, businesses must determine the features they need and their budget.

How to Measure the Success of Your Custom Branded Tracking Notifications

Measuring the effectiveness of custom branded notifications is essential in determining their impact on customer engagement and loyalty. Metrics to track include open rates, click-through rates, and conversion rates. These metrics provide insights into how customers are engaging with the notifications and the impact they are having on revenue generation. Businesses can also use customer feedback and reviews to gauge customer satisfaction levels.

Real-Life Examples of Successful Custom Branded Tracking Notifications from Printing and Graphic Arts Supplies Businesses

There are numerous examples of businesses that have effectively implemented custom branded tracking notifications to improve customer engagement and loyalty. Established brands like FedEx, UPS, and DHL all offer customized tracking notifications that use up-to-date technology and personalized messaging. Other printing and graphic arts supplies businesses like Printful and Vistaprint also offer custom branded tracking notifications that use colors, typography, and visual design elements to reinforce brand recognition and loyalty.

Addressing Common Concerns and Objections When Implementing Custom Branded Tracking Notifications.

Common objections and concerns when implementing custom branded tracking notifications include budget constraints, lack of resources, and inability to measure effectiveness. These concerns are valid, and businesses must address them before embarking on implementing a custom branded tracking notification system. Fortunately, there are various solutions to address these concerns, including using automation software and outsourcing the notification process to third-party providers. Additionally, businesses can prioritize creating an effective and sustainable tracking notification system by using relevant metrics and monitoring customer feedback to gauge effectiveness and satisfaction levels.

The Future of Custom Branded Tracking Notifications in the Printing and Graphic Arts Supplies Industry

The future of custom branded tracking notifications looks bright, with businesses poised to reap significant benefits in terms of customer engagement and loyalty. As technology continues to advance and consumer expectations rise, businesses will have to continuously adapt to remain competitive and provide a seamless shopping experience. Custom branded notifications are a critical tool in the printing and graphic arts supplies industry, and businesses that invest in them will undoubtedly reap the rewards.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.