The Pros of Conducting a Parcel Audit

In order to run a successful business, it is essential to manage costs efficiently. One of the most significant costs businesses incur is shipping expenses. Parcel audits are a valuable tool in identifying and reducing shipping costs, and every business should consider conducting a parcel audit to reap the many benefits it offers. In this article, we will explore the various advantages of parcel auditing in exhaustive detail.

Introduction to Parcel Audit

Parcel auditing is a process by which businesses review their shipping expenses through an audit of the shipping data, invoices, and carrier contracts. The goal of this audit is to identify and recover overcharges or incorrect billings by the shipping carrier. Parcel auditing service providers use advanced technology systems to automate the process, which enables businesses to identify critical data points that would otherwise require extensive data mining or analysis. By analyzing these data points, parcel auditing helps businesses save money and improve the efficiency of their shipping processes.

One of the key benefits of parcel auditing is that it provides businesses with greater visibility into their shipping operations. By analyzing shipping data, businesses can identify trends and patterns that can help them optimize their shipping processes. For example, they may discover that certain carriers are consistently delivering packages late, or that certain shipping routes are more expensive than others. Armed with this information, businesses can make informed decisions about which carriers to use and which shipping routes to avoid, ultimately leading to cost savings and improved customer satisfaction.

How Parcel Auditing Works

The parcel auditing process involves a review of all the data related to shipping expenses, including invoices, delivery receipts, and carrier contract terms. The parcel auditing service provider will evaluate shipping data to identify overcharges, incorrect billings, and other discrepancies in billing. These discrepancies can include incorrect weight and dimensions for a package, account setup errors, or incorrect rate charges applied by the carrier.

Once these discrepancies are identified, the auditing service provider will file a claim on behalf of the business to recover any overcharges or incorrect charges from the carrier. To do this, the parcel auditing service provider will have access to software that can automatically generate claim documents with appropriate documentation to support the claims.”

Parcel auditing can also help businesses identify areas where they can optimize their shipping processes and reduce costs. By analyzing shipping data, the auditing service provider can identify trends and patterns in shipping expenses, such as which carriers are consistently overcharging or which shipping methods are more expensive than others. This information can help businesses make informed decisions about their shipping strategies and negotiate better rates with carriers.

Another benefit of parcel auditing is that it can help businesses ensure compliance with carrier contracts and regulations. Carrier contracts can be complex and difficult to understand, and businesses may not always be aware of all the terms and conditions. The auditing service provider can review the contract terms and ensure that the business is meeting all the requirements, such as minimum volume commitments or specific packaging requirements. This can help businesses avoid costly penalties and maintain good relationships with their carriers.

Benefits of Conducting a Parcel Audit

Parcel auditing offers several significant benefits, including cost savings, identifying shipping errors, and improved shipping efficiency. By conducting a parcel audit, businesses can recover overcharges and make sure they are being billed correctly by their carriers. The typical recovery rate is between 1-5% of total shipping expenses. In some cases, businesses have recovered up to 10% of their shipping expenses. This cost savings directly translates to improved profitability for the business.

In addition to cost savings, parcel auditing can also help businesses identify areas for improvement in their shipping processes. By analyzing shipping data, businesses can identify patterns and trends in their shipping practices, such as frequent delays or damaged packages. This information can then be used to make changes and improvements to the shipping process, resulting in improved shipping efficiency and customer satisfaction.

Cost Savings with a Parcel Audit

By identifying overcharges and incorrect billing, businesses can save money through a parcel audit. Conducting an audit can also help businesses identify areas for cost savings, including switching to a more affordable carrier or changing shipping routes to reduce expenses. Additionally, parcel auditing provides detailed analytics that help businesses understand their shipping patterns and identify opportunities for cost savings.

Another benefit of conducting a parcel audit is that it can help businesses improve their overall shipping efficiency. By analyzing shipping data, businesses can identify areas where they can streamline their processes, such as reducing packaging materials or optimizing delivery schedules. This not only saves money but also improves customer satisfaction by ensuring timely and accurate deliveries.

Identify Shipping Errors and Overcharges

Parcel auditing can identify shipping errors and overcharges. This includes incorrect billing, duplicate invoices or incorrect weight and dimension calculation. When businesses partner with a parcel auditing company, they gain visibility into all shipping activities and can identify discrepancies that might otherwise go unnoticed. Identifying these errors and overcharges can help eliminate costly inefficiencies that would otherwise go unnoticed.

Moreover, parcel auditing can also help businesses identify trends in their shipping data. By analyzing shipping data over time, businesses can identify patterns in their shipping activities, such as peak shipping times or frequently used carriers. This information can be used to optimize shipping processes and negotiate better rates with carriers.

Additionally, parcel auditing can provide businesses with valuable insights into their supply chain. By tracking shipments from start to finish, businesses can gain visibility into their entire supply chain and identify areas for improvement. This can help businesses streamline their operations, reduce costs, and improve customer satisfaction.

Improve Shipping Efficiency with Parcel Auditing

Improving shipping efficiency is another benefit of parcel auditing. By reviewing the data generated by the audit, businesses can see where they may be over packaging, not taking advantage of negotiated discounts, or constructing suboptimal carrier routes. A comprehensive audit gives businesses a basis for improving their shipping processes, reducing cost, and eliminating bottlenecks.

Furthermore, parcel auditing can also help businesses identify areas where they can improve their sustainability efforts. By analyzing shipping data, companies can determine if they are using excessive packaging materials or if they can consolidate shipments to reduce their carbon footprint. This not only benefits the environment but can also improve a company’s reputation and appeal to eco-conscious consumers.

The Role of Technology in Parcel Auditing

Technology plays a significant role in parcel auditing. Experts analyze the vast amounts of data generated by shipments across carriers. This technology has developed machine learning and artificial intelligence applications that can make sense of voluminous datasets, enabling auditing companies to automate much of their analysis and generate more frequent reports with greater reporting accuracy. Parcel auditing technology helps businesses achieve cost savings, more efficient shipping processes, and increased visibility into shipping activity.

Moreover, technology has also enabled parcel auditing companies to provide real-time tracking and monitoring of shipments. This means that businesses can receive immediate alerts and notifications if there are any delays or issues with their shipments. With this information, businesses can take proactive measures to address any problems and ensure that their shipments arrive on time. Additionally, technology has made it possible for auditing companies to provide detailed analytics and insights into shipping trends and patterns. This information can help businesses make informed decisions about their shipping strategies and identify areas for improvement.

Choosing the Right Parcel Auditing Service Provider

Choosing the right parcel auditing service provider is essential to ensure that the business achieves its objective of reducing shipping costs. The right company will have a reputation of accurately identifying discrepancies. A leading auditing service provider will also have a history of timely and effective management of claims filing and disputes on behalf of its clients. Transparency is essential, which includes the provision of clear and concise reports and analytics.

Another important factor to consider when choosing a parcel auditing service provider is their level of customer service. The right company will have a dedicated team of professionals who are available to answer any questions or concerns that may arise. They should also be proactive in providing updates and recommendations to help the business optimize its shipping processes.

It is also important to consider the technology and tools that the auditing service provider uses. The right company will have advanced software and analytics tools that can provide valuable insights into shipping data. This can help the business identify areas for improvement and make data-driven decisions to optimize its shipping operations.

Essential Features of an Effective Parcel Audit System

There are several essential features of an effective parcel audit system that businesses should consider when searching for a parcel auditing service provider. These include an automated analytics engine, comprehensive reports with easy-to-understand dashboard views, prompt issue identification, and resolution. The right parcel audit system should also allow for customized reports and analytics that meet the business’s specific needs.

Another important feature of an effective parcel audit system is the ability to track and monitor carrier performance. This includes monitoring carrier compliance with service level agreements, identifying trends in carrier performance, and providing insights into carrier performance metrics. By tracking carrier performance, businesses can identify areas for improvement and negotiate better rates with carriers.

How to Evaluate the Performance of Your Parcel Audit Program

To evaluate the performance of a parcel audit program, businesses should consider how much money they have saved, the efficiency of their shipping processes, and how effective their service provider communicates with them. Transparency is essential, which means frequent reports with analytics that provide a clear view of the data generated by shipping processes.

Avoiding Common Mistakes When Conducting a Parcel Audit

When conducting a parcel audit, businesses should avoid certain common mistakes. One of those is failing to engage the right parcel auditing service provider. A provider with a history of error might fail to identify all erroneous charges, resulting in less than optimal recovery results. The wrong provider may also fail to employ the right technology, resulting in a mismatch between the auditor’s lack of efficiency and expenditure.

Best Practices for Conducting a Successful Parcel Audit

There are several best practices for conducting a successful parcel audit. First, businesses should choose a reputable auditing company. Next, they should define specific financial goals and evaluate the provider against these goals. They should agree on a clear communication plan and choose the best technology platform for the audit.

Conclusion: Why Every Business Should Conduct a Parcel Audit

In conclusion, parcel auditing is an essential business tool that can help businesses identify and recover cost savings that would otherwise go undiscovered. By providing visibility and analytics into shipping activity, parcel auditing empowers businesses to optimize their shipping processes, improve shipping efficiency, and reduce costs. By choosing the right service provider and implementing best practices, businesses can conduct a successful parcel audit that leads to a more profitable business operation.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.