Stitch Labs (now part of Square) vs Ordoro

Successful eCommerce businesses require a lot of organization, coordination, and seamless operation of various processes such as inventory management, shipping, and order processing. Integrating inventory management software is a clever solution for managing and streamlining the entire process. In this article, we will compare two popular inventory management platforms – Stitch Labs and Ordoro.

What is Stitch Labs?

Stitch Labs, now a part of Square, is an inventory management software designed for eCommerce businesses. It streamlines the entire inventory management process from purchasing to shipping and fulfillment. Stitch Labs provides businesses with real-time access to their inventory levels and shipping information enabling them to make informed decisions regarding their inventory.

One of the key features of Stitch Labs is its ability to integrate with multiple sales channels, such as Amazon, eBay, and Etsy. This means that businesses can manage their inventory across all their sales channels from one central location, reducing the risk of overselling and stockouts.

In addition to inventory management, Stitch Labs also offers reporting and analytics tools. These tools provide businesses with insights into their sales performance, inventory turnover, and profitability. With this information, businesses can make data-driven decisions to optimize their operations and increase their bottom line.

What is Ordoro?

Ordoro is a cloud-based inventory and shipping management software that helps businesses streamline their shipping process. It provides online sellers with a centralized platform for inventory management, order management, and shipping capabilities. Ordoro offers numerous integrations with eCommerce platforms, such as Shopify and Amazon, to help businesses manage their shipping and orders from one central location.

One of the key features of Ordoro is its ability to automate shipping labels and tracking information. This saves businesses time and reduces the risk of errors in the shipping process. Additionally, Ordoro offers advanced reporting and analytics tools to help businesses track their inventory levels, sales performance, and shipping costs. This data can be used to make informed business decisions and optimize operations.

Ordoro also offers a range of customization options, allowing businesses to tailor the software to their specific needs. For example, businesses can create custom packing slips and shipping labels with their own branding and messaging. They can also set up rules and workflows to automate certain tasks, such as assigning orders to specific team members or warehouses based on location or product type.

The history of Stitch Labs

Stitch Labs was founded in 2011 by Brandon Levey with the mission of providing eCommerce businesses with an affordable inventory management solution. The company secured millions in funding and steadily grew its user base. In 2019, Stitch Labs was acquired by Square, a payment processing company, and is now part of their eCommerce suite of products.

Since the acquisition, Stitch Labs has continued to provide inventory management solutions to eCommerce businesses, but now with the added benefit of integration with Square’s payment processing services. This has allowed for a more streamlined and efficient process for businesses to manage their inventory and sales in one platform. Additionally, Stitch Labs has expanded its offerings to include features such as order management and analytics, further enhancing its value to eCommerce businesses.

The history of Ordoro

Ordoro was founded in 2010 by Jagath Narayan and Kevin Harmon. The platform was created to help small and medium-sized businesses manage inventory and shipping. In early 2020, FedEx acquired Ordoro to enhance its eCommerce growth.

Since its inception, Ordoro has grown to become a leading inventory management and shipping software provider. The platform offers a range of features, including order management, shipping label printing, and inventory tracking. It has helped thousands of businesses streamline their operations and improve their bottom line.

Following the acquisition by FedEx, Ordoro has continued to innovate and expand its offerings. It has integrated with FedEx’s shipping services, allowing customers to access discounted rates and faster delivery times. The platform has also added new features, such as automated dropshipping and multi-channel selling, to help businesses grow and scale their eCommerce operations.

Key features of Stitch Labs

Stitch Labs offers several features that make it a popular choice for eCommerce businesses. Some of its notable features include real-time inventory management, advanced reporting capabilities, easy integration with other eCommerce platforms, and the ability to automate order and fulfillment processes.

Another key feature of Stitch Labs is its ability to handle multiple sales channels. This means that businesses can manage inventory and orders from various platforms, such as Amazon, eBay, and Shopify, all in one place. This streamlines the process and reduces the risk of overselling or underselling products.

Additionally, Stitch Labs offers customizable workflows and alerts. This allows businesses to set up specific rules and notifications for inventory management, order processing, and shipping. For example, a business can set up an alert to notify them when inventory levels for a certain product are running low, or when an order has been shipped out to a customer.

Key features of Ordoro

Ordoro offers similar features to Stitch Labs, with its unique offerings being its shipping and order management functionalities. The platform offers numerous integrations with popular shipping carriers such as USPS, FedEx, and UPS. It also offers shipping insurance with discounted rates. Additionally, Ordoro provides businesses with advanced analytics on their shipping performance and order metrics.

Another key feature of Ordoro is its inventory management system. The platform allows businesses to track their inventory levels across multiple sales channels, such as Amazon, eBay, and Shopify. This helps businesses avoid overselling and stockouts, which can lead to lost sales and dissatisfied customers. Ordoro also offers automated inventory syncing, which saves businesses time and reduces the risk of errors.

Finally, Ordoro offers a range of customization options to help businesses tailor the platform to their specific needs. For example, businesses can create custom packing slips and shipping labels, and set up rules for order routing and fulfillment. This flexibility makes Ordoro a great choice for businesses with unique requirements or workflows.

Pricing comparison between Stitch Labs and Ordoro

Both Stitch Labs and Ordoro offer multiple pricing plans that cater to businesses of all sizes. The pricing of both platforms is based on the number of orders and integrations required. However, Ordoro does offer a free plan for small businesses, which can be more cost-effective than Stitch Labs’ starting plan.

It’s important to note that while Ordoro’s free plan may seem like a great option for small businesses, it does come with limitations. For example, the free plan only allows for up to 50 orders per month and does not include phone support. On the other hand, Stitch Labs’ starting plan includes phone support and allows for up to 100 orders per month.

In addition to pricing, both platforms offer unique features that may be more beneficial to certain businesses. For example, Stitch Labs offers inventory management and order fulfillment services, while Ordoro specializes in shipping and tracking. It’s important to carefully evaluate your business needs and compare the features offered by each platform before making a decision.

Pros and cons of using Stitch Labs

One advantage of using Stitch Labs is its seamless integration with Square’s payment processing solution, which can greatly benefit businesses looking for an all-in-one solution. Additionally, Stitch Labs’ automation capabilities can help businesses save time and money. On the downside, Stitch Labs’ pricing can be steep, and the platform may offer too many features that are not relevant to some businesses.

Another advantage of using Stitch Labs is its ability to manage inventory across multiple sales channels, such as online marketplaces and brick-and-mortar stores. This can help businesses avoid overselling and stockouts, which can lead to lost sales and dissatisfied customers. Additionally, Stitch Labs’ reporting and analytics tools can provide valuable insights into sales trends and inventory performance, allowing businesses to make data-driven decisions.

However, one potential drawback of using Stitch Labs is its learning curve. The platform offers a wide range of features and customization options, which can be overwhelming for new users. Additionally, some businesses may find that the platform’s user interface is not as intuitive as they would like, which can lead to frustration and errors. Overall, businesses should carefully evaluate their needs and resources before deciding whether Stitch Labs is the right solution for them.

Pros and cons of using Ordoro

Ordoro offers businesses robust shipping and fulfillment features, making it a desirable choice for businesses focused on order processing and shipping. The platform’s ability to integrate with popular shipping carriers and offer discounted shipping rates can help businesses save money. One of its disadvantages is that it focuses too much on shipping, making other features such as data analysis less developed.

Ease-of-use comparison between Stitch Labs and Ordoro

Both platforms offer straightforward and user-friendly interfaces. However, Stitch Labs can be more robust and complex than Ordoro, which can become overwhelming for small businesses that don’t require all of the features offered.

Integration capabilities of Stitch Labs

Stitch Labs offers integrations with numerous eCommerce platforms such as Amazon, Etsy, and Shopify, allowing businesses to manage orders and inventory from one central location. Additionally, the platform offers integrations with various accounting and shipping software.

Integration capabilities of Ordoro

Ordoro offers integrations with popular eCommerce platforms such as Amazon, eBay, and BigCommerce, as well as with various shipping carriers such as FedEx, USPS, and UPS. Additionally, Ordoro provides integrations with various accounting software, making it an all-encompassing inventory and shipping management solution.

Customer support comparison between Stitch Labs and Ordoro

Both platforms offer reliable and responsive customer service. However, Ordoro provides its customers with a dedicated account manager to offer personalized guidance and support.

Which platform is better suited for small businesses?

Ordoro’s free plan makes it a desirable choice for small businesses. The platform’s focus on shipping and order processing also makes it an ideal option for businesses with a few employees who want a streamlined process. However, Stitch Labs could be a better option for small businesses that require an all-in-one eCommerce solution.

Which platform is better suited for large businesses?

For large businesses, Stitch Labs is a better option due to its robust features and integrations with various accounting software and shipping carriers. Additionally, Stitch Labs’ pricing structure is more favorable for larger businesses that process more orders compared to Ordoro’s pricing structure.

Comparison of customer reviews for both platforms

Both Stitch Labs and Ordoro have received positive reviews. However, some customers have noted that Stitch Labs can be overwhelming, while others have called Ordoro’s analytics capabilities insufficient.

Future developments for Square (parent company of Stitch Labs) and Ordoro

Since acquiring Stitch Labs, Square has continued to develop the platform with improved integrations and streamlined processes. Ordoro’s acquisition by FedEx will likely lead to more robust shipping capabilities and deeper integrations with FedEx’s services.

Conclusion: Which platform is right for your business?

The decision on which platform to use depends on the individual needs of a business. For businesses focused on shipping and order processing, Ordoro would be a desirable option. For businesses looking for a comprehensive eCommerce platform with multiple features and integrations, Stitch Labs would be an excellent choice. Ultimately, businesses should conduct a thorough review of their needs and consider the pros and cons of both platforms to make an informed decision.