Stitch Labs (now part of Square) vs Fishbowl Inventory

Inventory management can be a challenging task for businesses of all sizes. It can impact the efficiency of operations, customer satisfaction, and ultimately, the bottom line. That’s why it’s important to choose the right software to meet your needs. In this article, we’ll compare two popular inventory management software solutions – Stitch Labs (now part of Square) and Fishbowl Inventory – and help you determine which one is best for your business.

Introduction to Stitch Labs and Fishbowl Inventory

Stitch Labs is an inventory management software designed for small and mid-sized businesses. The software provides a variety of features, including inventory tracking, order management, and purchasing management. On the other hand, Fishbowl Inventory is a more comprehensive inventory management software that caters to larger businesses. In addition to inventory management, it offers features such as CRM, eCommerce integration, and accounting.

Stitch Labs is known for its user-friendly interface and ease of use. It allows businesses to manage their inventory across multiple channels, including online marketplaces and brick-and-mortar stores. The software also provides real-time data and analytics, allowing businesses to make informed decisions about their inventory and sales.

Fishbowl Inventory, on the other hand, is a more complex software that requires more training and expertise to use. However, it offers a wide range of features that can help businesses streamline their operations and improve their bottom line. For example, Fishbowl Inventory integrates with popular accounting software such as QuickBooks, allowing businesses to manage their finances more efficiently. It also offers advanced reporting and analytics tools, giving businesses a deeper understanding of their inventory and sales data.

Features and benefits of Stitch Labs

Stitch Labs offers several unique features that can help businesses better manage their inventory. For instance, it allows for the direct integration with multiple sales channels, making it easier to manage orders and track inventory across various platforms. Additionally, it allows for the creation of custom workflows and automation of inventory-related tasks, saving time and reducing the risk of errors. Other benefits of Stitch Labs include excellent reporting and analytics capabilities, as well as access to dedicated customer support.

Moreover, Stitch Labs also offers a mobile app that enables users to manage their inventory on-the-go. This feature is particularly useful for businesses that have employees working in the field or for those who need to access inventory information while away from their desk. The mobile app provides real-time updates on inventory levels, sales orders, and purchase orders, allowing for quick decision-making and efficient inventory management.

Features and benefits of Fishbowl Inventory

Fishbowl Inventory offers a range of features that go beyond basic inventory management. For instance, it provides a range of accounting tools, tracking of expenses, as well as a CRM tool to manage customer relationships. The software is highly customizable, allowing businesses to add or remove modules depending on their specific needs. Fishbowl Inventory also offers comprehensive barcode scanning capabilities and integrations with various eCommerce platforms, making it a robust solution for larger businesses.

In addition to the features mentioned above, Fishbowl Inventory also offers advanced reporting capabilities. The software allows businesses to generate custom reports based on their specific needs, providing valuable insights into inventory levels, sales trends, and more. These reports can be exported in various formats, such as Excel or PDF, for easy sharing and analysis.

Another benefit of Fishbowl Inventory is its user-friendly interface. The software is designed to be intuitive and easy to use, even for those without extensive technical knowledge. This makes it a great option for small businesses or those just starting out with inventory management software.

Pricing comparison between Stitch Labs and Fishbowl Inventory

Stitch Labs offers two pricing plans. The “Basic” plan starts at $799 per month and offers features such as inventory tracking, order management, and purchasing management. The “Professional” plan, on the other hand, starts at $999 per month and provides more advanced features such as workflow automation and multi-location inventory tracking. Fishbowl Inventory offers different pricing options depending on the number of users and the specific features required. However, pricing is not publicly listed, so interested businesses will need to request a quote.

Aside from pricing, there are other factors to consider when choosing between Stitch Labs and Fishbowl Inventory. For example, Stitch Labs is known for its user-friendly interface and ease of use, making it a great option for small to medium-sized businesses. On the other hand, Fishbowl Inventory is more robust and can handle larger inventory volumes and more complex operations.

Another important consideration is customer support. Stitch Labs offers phone and email support during business hours, while Fishbowl Inventory provides 24/7 support via phone, email, and live chat. Depending on your business needs and preferences, one of these options may be more appealing than the other.

Ease of use comparison between Stitch Labs and Fishbowl Inventory

Both Stitch Labs and Fishbowl Inventory offer intuitive and easy-to-use interfaces. However, Stitch Labs is geared more towards small to mid-sized businesses that require a simpler software solution. Fishbowl Inventory, on the other hand, is highly customizable and can be more difficult to set up. That said, the comprehensive features of Fishbowl Inventory may justify this added complexity for larger businesses.

In addition to ease of use, another important factor to consider when choosing between Stitch Labs and Fishbowl Inventory is pricing. Stitch Labs offers a more affordable pricing structure, with plans starting at $25 per month. Fishbowl Inventory, on the other hand, can be more expensive, with pricing starting at $4,395 for a perpetual license.

Another key difference between the two software solutions is their integration capabilities. Stitch Labs integrates with a variety of popular e-commerce platforms, such as Shopify and Amazon, making it a great choice for businesses that sell online. Fishbowl Inventory, on the other hand, offers integrations with a wider range of software, including accounting and CRM systems, making it a more comprehensive solution for businesses that require multiple integrations.

Integration capabilities of Stitch Labs and Fishbowl Inventory

A key feature of both Stitch Labs and Fishbowl Inventory is their ability to integrate with other software solutions, such as eCommerce platforms and accounting software. Stitch Labs offers seamless integration with popular sales channels such as Amazon, eBay, and Etsy. Similarly, Fishbowl Inventory offers integrations with a range of eCommerce platforms as well as accounting software such as Quickbooks, making it a viable choice for businesses that require more complex integrations.

In addition to their integration capabilities, both Stitch Labs and Fishbowl Inventory offer robust reporting and analytics features. Stitch Labs provides real-time insights into inventory levels, sales trends, and customer behavior, allowing businesses to make data-driven decisions. Fishbowl Inventory, on the other hand, offers advanced reporting tools that enable businesses to generate custom reports and analyze data across multiple locations and warehouses. These reporting and analytics features can help businesses optimize their operations and improve their bottom line.

Customer support offered by Stitch Labs and Fishbowl Inventory

Stitch Labs offers excellent support to its users, including access to a dedicated customer support team. It also provides extensive online documentation and tutorials to help users master the software. Similarly, Fishbowl Inventory offers robust customer support, as well as a variety of resources such as online training videos and a knowledge base.

In addition to their customer support offerings, Stitch Labs and Fishbowl Inventory both prioritize user feedback and regularly update their software based on customer suggestions. This ensures that users have access to the most up-to-date and user-friendly software possible.

Furthermore, both companies offer multiple channels for users to reach out for support, including email, phone, and live chat. This allows users to choose the method that works best for them and receive timely assistance with any issues they may encounter while using the software.

Which is better for small businesses: Stitch Labs or Fishbowl Inventory?

Stitch Labs is better suited for small and mid-sized businesses that require a user-friendly and straightforward inventory management solution. It offers excellent features for managing inventory, orders, and purchasing at an affordable price. Fishbowl Inventory, while suitable for small businesses, is best for larger businesses that require more advanced features, such as a customizable CRM tool and the ability to integrate with various other software solutions.

Which is better for large businesses: Stitch Labs or Fishbowl Inventory?

Fishbowl Inventory is better suited for large businesses that require a comprehensive and customizable inventory management solution. It offers advanced features such as accounting tools and a CRM, making it a valuable solution for businesses with complex needs. While Stitch Labs is scalable, its simplicity and focus on inventory management make it most suitable for small to mid-sized businesses.

Pros and cons of using Stitch Labs for inventory management

Some of the pros of using Stitch Labs include its ease of use, versatile integration capabilities, and intuitive reporting features. One of its cons is that customer support can only be accessed via email, which might be limiting for businesses with urgent support needs. Another possible downside is the lack of a mobile app to access the software on-the-go.

Pros and cons of using Fishbowl Inventory for inventory management

Fishbowl Inventory’s pros include its comprehensive features, including a CRM tool and accounting software integration. It also offers robust barcode and scanning capabilities, making it an excellent choice for businesses with high-volume inventory tracking needs. One of its main cons is that the software can be more complex and may require extensive training to master. Additionally, pricing is not listed on the company’s website, so interested businesses will need to request a quote.

Case studies on businesses that have used Stitch Labs or Fishbowl Inventory successfully

There are numerous case studies available online that demonstrate how businesses have successfully used both Stitch Labs and Fishbowl Inventory to improve their inventory management processes. Stitch Labs’ case studies include businesses such as JAM Paper and Melio, while Fishbowl Inventory’s case studies include manufacturers, distributors, and eCommerce businesses such as Helmet House, InnerSpace Systems Corp, and MXI Corporation.

Final verdict: which inventory management software is best for your business?

Choosing between Stitch Labs and Fishbowl Inventory will depend on your business’s specific needs. For small businesses that require basic inventory management, Stitch Labs is a great option. For larger businesses with complex inventory management and other tools required, Fishbowl Inventory is a more comprehensive solution. However, businesses should consider features such as integrations, pricing, and ease of use before selecting an inventory management software.

Frequently asked questions about Stitch Labs and Fishbowl Inventory

Q: Does Stitch Labs offer a mobile app?
A: Unfortunately, Stitch Labs does not currently offer a mobile app for accessing the software on-the-go.

Q: Can Fishbowl Inventory be integrated with accounting software?
A: Yes, Fishbowl Inventory offers integration with accounting software such as Quickbooks and Xero.

Q: How does Stitch Labs handle order tracking?
A: Stitch Labs allows businesses to track orders across multiple sales channels and monitor inventory levels in real-time.

Q: Is Fishbowl Inventory a cloud-based software?
A: Fishbowl Inventory can be installed either on-premise or in the cloud, depending on the business’s specific needs.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
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