ShipWorks vs ShippingEasy

If you’re running an eCommerce business, you need reliable and efficient shipping software to help manage your orders and get your products out the door. Two popular options in the market are ShipWorks and ShippingEasy. In this article, we’ll compare these two software solutions and help you determine which one is best for your business. Let’s dive in!

Introduction to shipping software

Before diving into the specifics of each software, let’s first explore what shipping software is and why it’s important. Shipping software helps businesses streamline the process of managing their shipping and order fulfillments. It allows you to connect to various shipping carriers, print labels, and send tracking information to your customers. Essentially, it takes the hassle out of shipping and helps businesses save time and money.

One of the key benefits of shipping software is that it provides businesses with greater visibility and control over their shipping operations. With real-time tracking and reporting, businesses can monitor the status of their shipments and identify any potential issues before they become major problems. This level of visibility also allows businesses to make more informed decisions about their shipping strategies, such as which carriers to use and which shipping methods to prioritize.

Another advantage of shipping software is that it can help businesses improve their customer service. By providing customers with accurate tracking information and timely updates on their shipments, businesses can enhance the overall customer experience and build stronger relationships with their clients. Additionally, shipping software can help businesses reduce the risk of errors and delays, which can lead to fewer customer complaints and returns.

Comparison of features between ShipWorks and ShippingEasy

Both ShipWorks and ShippingEasy offer a range of features to help businesses manage their shipping needs. Let’s compare the key features of each software below:

ShipWorks:

• Integration with over 80 marketplaces and shopping carts
• Ability to print packing slips, labels, and invoices
• Automated order processing and batching
• Advanced reporting and analytics
• Customizable shipping rules and automation

ShippingEasy:

• Integration with over 50 marketplaces and shopping carts
• Ability to print packing slips, labels, and invoices
• Automated order processing and batching
• Advanced reporting and analytics
• Customizable shipping rules and automation

As you can see, both software solutions offer very similar sets of features. ShipWorks does offer integration with more marketplaces and shopping carts, which may be an important factor for businesses that sell on various platforms. However, ShippingEasy offers integrations with all of the major shipping carriers, which is something not offered by ShipWorks.

Another key difference between ShipWorks and ShippingEasy is their pricing models. ShipWorks charges a one-time fee for their software, while ShippingEasy offers a monthly subscription. This may be a deciding factor for businesses that prefer a one-time payment over a recurring expense.

Additionally, ShippingEasy offers a feature called “InstantLabel” which allows users to print shipping labels directly from their browser without having to download any software. This can save time and streamline the shipping process for businesses that frequently ship small packages.

User interface comparison

When it comes to software, the user interface can make a big difference in how easily and efficiently you can get your work done. Let’s compare the user interfaces of ShipWorks and ShippingEasy below:

ShipWorks:

• Simple and straightforward design
• Easy navigation
• Allows for customization of workspaces

ShippingEasy:

• Sleek and modern design
• Intuitive and user-friendly navigation
• Customizable dashboard and workspaces

Overall, both software solutions offer user-friendly interfaces. However, ShippingEasy’s modern and intuitive design may make it easier for some users to navigate and use.

It’s important to note that user interface preferences can vary greatly depending on the individual user. Some may prefer a simpler design, while others may prefer a more visually appealing interface. It’s always a good idea to try out different software options and see which one works best for your specific needs and preferences.

Customer service comparison

When it comes to software, having reliable customer service is essential to ensure that any issues or questions are promptly addressed. Let’s compare the customer service offerings of ShipWorks and ShippingEasy below:

ShipWorks:

• Email and phone support
• Help Center with FAQs and video tutorials
• Facebook and Twitter support

ShippingEasy:

• Live chat, email, and phone support
• Robust knowledge base with FAQs and video tutorials
• Community forums for support

ShippingEasy offers a wider range of customer support options, including live chat and community forums, which may be beneficial for businesses that require more hands-on customer service assistance. However, both software solutions offer adequate support for their customers.

It’s important to note that while customer service is a crucial aspect of software, it’s not the only factor to consider when choosing between ShipWorks and ShippingEasy. Other factors to consider include pricing, ease of use, and integrations with other software solutions. It’s important to evaluate all of these factors before making a decision on which software to use for your business.

Pricing plans comparison

Cost is always an important factor when choosing software. Let’s compare the pricing plans of ShipWorks and ShippingEasy below:

ShipWorks:

• Starter plan: $25/month (includes one user and 600 shipments per month)
• Professional plan: $45/month (includes two users and 1,500 shipments per month)
• Enterprise plan: Custom pricing (includes unlimited users and shipments)

ShippingEasy:

• Starter plan: $29/month (includes up to 50 shipments per month)
• Basic plan: $49/month (includes up to 500 shipments per month)
• Plus plan: $69/month (includes up to 1,500 shipments per month)
• Select plan: $99/month (includes up to 3,000 shipments per month)
• Premium plan: Custom pricing (includes unlimited shipments)

Both software solutions offer a range of pricing plans to fit different business needs and budgets. ShipWorks offers a more affordable starter plan, but ShippingEasy’s plans offer more flexibility and higher shipment limits.

It’s important to note that both ShipWorks and ShippingEasy offer additional features and services beyond their basic pricing plans. For example, ShipWorks offers integrations with popular marketplaces like Amazon and eBay, as well as advanced reporting and analytics tools. ShippingEasy offers features like automated shipping rules and customizable packing slips. It’s worth considering these additional features when comparing the two software solutions.

Integrations offered by each software

In addition to its core features, both ShipWorks and ShippingEasy offer integrations with various third-party tools that can enhance their functionality. Let’s compare the integrations offered by each software below:

ShipWorks:

• Integration with over 80 marketplaces and shopping carts, including Amazon, eBay, and Shopify
• Integration with accounting software, CRMs, and inventory management systems

ShippingEasy:

• Integration with over 50 marketplaces and shopping carts, including Amazon, eBay, and Etsy
• Integration with accounting software, CRMs, and inventory management systems
• Integration with all of the major shipping carriers, including USPS, FedEx, and UPS

Both software solutions offer a wide range of integrations with popular eCommerce platforms and business tools. However, ShippingEasy’s integration with all major shipping carriers is a distinctive advantage for businesses that require more shipping carrier options.

Shipping carrier options available with each software

Having access to multiple shipping carriers can help businesses save money and provide more options to their customers. Let’s compare the shipping carrier options available with ShipWorks and ShippingEasy below:

ShipWorks:

• USPS, FedEx, UPS
• Stamps.com

ShippingEasy:

• USPS, FedEx, UPS
• DHL Global Mail
• UPS Mail Innovations
• FedEx SmartPost

While both software solutions offer access to popular shipping carriers, ShippingEasy’s inclusion of additional options such as DHL Global Mail and UPS Mail Innovations may be beneficial for some businesses that need more options for shipping.

Ease of use comparison

Ultimately, ease of use can be the deciding factor when it comes to choosing software. Let’s compare the ease of use of ShipWorks and ShippingEasy below:

ShipWorks:

• Simple and straightforward navigation
• Can be customized to fit specific business needs
• Has a slight learning curve

ShippingEasy:

• Intuitive and user-friendly design
• Easy to set up and start using immediately
• Minimal learning curve

While both software solutions are user-friendly, ShippingEasy’s intuitive design and ease of use make it the winner in this category.

Pros and cons of ShipWorks and ShippingEasy

Let’s summarize the pros and cons of both software solutions below:

ShipWorks Pros:

• More affordable starter plan
• Integration with over 80 marketplaces and shopping carts
• Allows for customization of workspaces

ShipWorks Cons:

• Less shipping carrier options
• Slightly more difficult to learn and use
• Less user-friendly interface

ShippingEasy Pros:

• More shipping carrier options
• User-friendly and intuitive interface
• Integration with all major shipping carriers

ShippingEasy Cons:

• More expensive starter plan
• Less integration options than ShipWorks

Which software is better for small businesses?

For small businesses with less complex shipping needs, ShipWorks may be the better choice due to its lower pricing and flexibility in customization. However, ShippingEasy’s more user-friendly interface and wider range of carrier options may make it a better fit for some small businesses.

Which software is better for large enterprises?

For larger enterprises that require a more robust shipping solution, ShippingEasy’s inclusion of all major shipping carriers and more integrations may make it a better choice. However, ShipWorks’ customizable workspaces and advanced reporting and analytics may be valuable for large enterprises with more complex shipping needs.

User reviews and ratings of ShipWorks and ShippingEasy

It’s always important to consider user reviews and ratings when making a software purchase. Let’s see what users are saying about ShipWorks and ShippingEasy below:

ShipWorks:

• 4.2 out of 5 stars on Capterra
• 4 out of 5 stars on G2
• Positive reviews praise its flexibility and ability to automate shipping processes
• Negative reviews mention difficulties in customer support and occasional bugs in the software

ShippingEasy:

• 4.4 out of 5 stars on Capterra
• 4.3 out of 5 stars on G2
• Positive reviews praise its ease of use, comprehensive reporting, and great support team
• Negative reviews mention occasional technical issues and difficulty with setting up certain integrations

Overall, both ShipWorks and ShippingEasy have positive reviews from users. However, ShippingEasy has slightly higher overall ratings and more positive reviews regarding its ease of use, reporting, and customer support.

Final verdict: ShipWorks vs ShippingEasy – which one should you choose?

After comparing the features, pricing, ease of use, user reviews, and more, it’s clear that both ShipWorks and ShippingEasy are excellent shipping software solutions. Ultimately, the choice depends on your specific business needs and preferences. If you have more complex shipping needs, ShippingEasy’s inclusion of all major carriers and more integrations may be the better choice. However, if you’re looking for a more affordable and customizable solution, ShipWorks may be the way to go.

Regardless of which software you choose, investing in a reliable shipping solution will help save you time and money and allow you to focus on growing your eCommerce business.