ShippingEasy vs ShipStation

Shipping products can be a daunting task for any business owner. The process of packing, labeling, and shipping can consume a lot of time, resources, and effort. Thanks to technological advancements, there are now several shipping software solutions available to streamline this process. Two of the most popular solutions in the market are ShippingEasy and ShipStation. In this article, we will comprehensively compare these two platforms to help you choose the best one for your business needs.

What is ShippingEasy and ShipStation?

ShippingEasy and ShipStation are shipping solutions that enable online businesses to manage and automate their shipping operations. Both platforms offer a suite of features that include printing shipping labels, managing orders, monitoring shipment status, and providing carrier options to their users. However, there are some differences in their offerings, which we will discuss further below.

One of the key differences between ShippingEasy and ShipStation is their pricing structure. ShippingEasy offers a tiered pricing model based on the number of shipments per month, while ShipStation offers a flat monthly fee regardless of the number of shipments. Additionally, ShippingEasy offers discounted shipping rates through their partnerships with various carriers, while ShipStation does not have this feature. It’s important to consider these differences when choosing which platform is best for your business.

Comparison of ShippingEasy and ShipStation in terms of features

When it comes to features, both ShippingEasy and ShipStation have a lot to offer. ShippingEasy provides users with a wide range of features, including order management, inventory management, email marketing, and shipping insurance. Additionally, it offers advanced features such as automated rate shopping, mapping, and address validation. On the other hand, ShipStation provides users with features such as customizable branding, customer communication, and returns management.

Another feature that ShippingEasy offers is the ability to integrate with multiple marketplaces and shopping carts, including Amazon, eBay, Shopify, and WooCommerce. This makes it easier for users to manage their orders and inventory from one central location. ShipStation, on the other hand, offers integrations with over 100 marketplaces and shopping carts, giving users even more options to choose from.

Both ShippingEasy and ShipStation also offer reporting and analytics features, allowing users to track their shipping costs, sales, and other important metrics. ShippingEasy provides users with customizable reports and dashboards, while ShipStation offers detailed shipping reports and insights. Ultimately, the choice between these two platforms will depend on the specific needs and preferences of each user.

Pricing comparison between ShippingEasy and ShipStation

Pricing is a crucial aspect to consider when selecting a shipping software solution. ShippingEasy’s pricing is based on the volume of shipping orders, with prices starting from $29 per month. In contrast, ShipStation’s pricing plan is based on the number of shipments per month; their pricing ranges from $9 to $159 per month.

It’s important to note that both ShippingEasy and ShipStation offer free trials, allowing users to test out the software before committing to a paid plan. Additionally, both platforms offer discounted rates for users who pay annually instead of monthly. When considering pricing, it’s important to evaluate your business’s shipping needs and choose the plan that best fits your budget and shipping volume.

Ease of use comparison: ShippingEasy vs ShipStation

ShippingEasy offers an intuitive interface that is easy to navigate, making it easy for users to access the various features available. Additionally, it provides users with helpful guides and tutorials making it easier to onboard and use the software. ShipStation, on the other hand, has a straightforward setup process and an easy-to-use interface.

Another factor to consider when comparing the ease of use of ShippingEasy and ShipStation is the level of automation available. ShippingEasy offers a range of automation features, such as automated order importing and label printing, which can save users time and reduce the risk of errors. ShipStation also offers automation features, but they may require more setup and customization. Ultimately, the level of automation needed will depend on the size and complexity of your business.

Customer support comparison: ShippingEasy vs ShipStation

The quality of customer support offered by a software solution can make or break a user’s experience. ShippingEasy has an extensive knowledge base, a community forum, email, and phone support available to all its users. ShipStation also has an extensive knowledge base, including video tutorials, a community forum, email, and phone support. However, ShipStation offers a live chat support option, making it easier for customers to reach out for quick support.

Another important aspect to consider when comparing customer support between ShippingEasy and ShipStation is the availability of support. ShippingEasy offers support from 8am to 8pm CST, Monday through Friday, while ShipStation offers support from 9am to 8pm EST, Monday through Friday. Both solutions also offer limited support on weekends. It’s important to take into account your business hours and when you may need support before making a decision.

Shipping carriers supported by ShippingEasy and ShipStation

Both ShippingEasy and ShipStation support multiple shipping carriers. ShippingEasy supports USPS, UPS, FedEx, DHL Express, and OnTrac. ShipStation, on the other hand, supports more carriers, including Royal Mail, Australia Post, Canada Post, DPD, and Hermes, among others.

It is important to note that while both ShippingEasy and ShipStation support multiple carriers, the availability of carriers may vary depending on your location. It is recommended to check with the carriers directly or with the shipping software provider to confirm which carriers are available in your area.

In addition to carrier support, both ShippingEasy and ShipStation offer a range of shipping features, such as batch label printing, order tracking, and shipping rate comparison. These features can help streamline your shipping process and save you time and money.

Integrations offered by ShippingEasy and ShipStation

Integration is essential when selecting a shipping software solution, especially if you are already using other software platforms. ShippingEasy integrates with popular ecommerce platforms such as Amazon, eBay, WooCommerce, Shopify, and Magento, among others. ShipStation offers integrations with Shopify, WooCommerce, Bigcommerce, Squarespace, among others.

Aside from ecommerce platforms, ShippingEasy also integrates with popular marketplaces such as Etsy, Walmart, and Jet. This allows sellers to manage all their orders from different channels in one place. ShipStation, on the other hand, offers integrations with accounting software such as QuickBooks and Xero, making it easier for sellers to manage their finances.

Both ShippingEasy and ShipStation also offer integrations with popular carriers such as USPS, FedEx, and UPS. This allows sellers to compare rates and choose the best shipping option for their business. Additionally, ShippingEasy offers integrations with international carriers such as DHL and Australia Post, while ShipStation offers integrations with Canada Post and Royal Mail.

User reviews and ratings of ShippingEasy and ShipStation

User reviews and ratings can be useful in determining the quality of a software solution. ShippingEasy has an overall rating of 4.9/5 based on 1,189 reviews on Capterra, while ShipStation has a rating of 4.8/5 based on 1,879 reviews on Capterra.

However, it’s important to note that while both ShippingEasy and ShipStation have high ratings, they may differ in terms of features and pricing. ShippingEasy offers a free plan for up to 50 shipments per month, while ShipStation’s lowest plan starts at $9 per month for up to 50 shipments. Additionally, ShippingEasy offers integrations with more than 50 marketplaces and shopping carts, while ShipStation offers integrations with over 100. It’s important to consider your specific business needs when choosing between these two options.

Pros and cons of using ShippingEasy vs ShipStation

ShippingEasy’s advantages include an intuitive interface, advanced features, and an extensive knowledge base. Its disadvantages include higher pricing for businesses with larger order volumes. ShipStation’s advantages include customization and returns management options and extensive integrations. Its disadvantages include the limitation of advanced features and a less intuitive interface.

Another factor to consider when choosing between ShippingEasy and ShipStation is customer support. ShippingEasy offers phone, email, and chat support, as well as a dedicated account manager for higher-tier plans. ShipStation offers email and chat support, but phone support is only available for higher-tier plans. Additionally, ShippingEasy offers a 30-day free trial, while ShipStation only offers a 14-day free trial.

Which platform is better suited for small businesses?

Both solutions offer great features for small businesses, making the decision challenging. However, ShippingEasy may be the best choice for small businesses looking for comprehensive features and a user-friendly interface.

ShippingEasy offers a wide range of features that are specifically designed to cater to the needs of small businesses. These features include inventory management, shipping label printing, and order tracking. Additionally, ShippingEasy integrates with popular e-commerce platforms such as Shopify, WooCommerce, and Magento, making it easier for small businesses to manage their online stores.

Another advantage of using ShippingEasy is its customer support. The platform offers 24/7 support via phone, email, and live chat, ensuring that small businesses can get the help they need whenever they need it. ShippingEasy also provides a knowledge base and video tutorials to help users get started and troubleshoot common issues.

Which platform is better suited for large enterprises?

ShipStation is a better option for large enterprises due to its low-cost pricing plan and remarkable features such as customizable branding and customer communication.

Additionally, ShipStation offers advanced reporting and analytics tools that allow large enterprises to track and analyze their shipping data. This feature helps businesses make informed decisions about their shipping strategies and identify areas for improvement. Furthermore, ShipStation integrates with a wide range of e-commerce platforms, marketplaces, and carriers, making it a versatile solution for businesses with complex shipping needs.

Key differences between ShippingEasy and ShipStation

The key differences between the two solutions include pricing models, features, and carrier options. ShippingEasy utilizes a volume-based pricing model, has more advanced features like email marketing and inventory management, and supports fewer shipping carriers. ShipStation offers a shipment-based pricing model, has more brand customization options, and supports more shipping carriers.

Another key difference between ShippingEasy and ShipStation is their integration capabilities. ShippingEasy integrates with a wide range of ecommerce platforms, including Shopify, WooCommerce, and Magento, while ShipStation has a more limited selection of integrations. This can be a crucial factor for businesses that rely on specific ecommerce platforms to manage their online sales.

Additionally, ShippingEasy offers a mobile app for iOS and Android devices, allowing users to manage their shipments on-the-go. ShipStation does not currently offer a mobile app, which may be a disadvantage for businesses that require flexibility and mobility in their shipping operations.

How to choose between ShippingEasy and ShipStation

Choosing between the two solutions comes down to your business needs and priorities. Weigh the features, pricing plans, integrations, customer support, and user reviews to make an informed decision.

Conclusion: Which one should you choose – ShippingEasy or ShipStation?

Both ShippingEasy and ShipStation are excellent shipping solutions, with unique offerings. Choosing one depends on your business needs and priorities. If your priorities are user-friendliness, advanced features, and extensive integrations, ShippingEasy is the best choice. However, if you value customization, returns management, and low-cost pricing plans, then ShipStation is the solution for you.