Sendcloud vs Ordoro

When it comes to e-commerce logistics management, choosing the right software can make a significant difference in how efficiently your business operates. Two popular options in this space are Sendcloud and Ordoro. In this article, we will examine both platforms in depth, highlighting their features, integrations, ease of use, pricing, customer support, and the pros and cons of each. By the end of this comparison, you should have a better understanding of which system is the better fit for your business needs.

What are Sendcloud and Ordoro?

Sendcloud and Ordoro are both web-based shipping and logistics management systems designed to help business owners streamline their order fulfillment processes. They offer a wide range of features, integrations, and automation tools that help businesses manage shipping tasks more efficiently, save time and money, and ultimately provide a better customer experience.

Sendcloud is a popular shipping platform that offers a variety of shipping options, including international shipping, same-day delivery, and parcel tracking. It also integrates with major e-commerce platforms such as Shopify, WooCommerce, and Magento, making it easy for businesses to manage their shipping processes from a single dashboard.

Ordoro, on the other hand, is a comprehensive inventory and order management system that helps businesses manage their entire supply chain, from purchasing and receiving to shipping and fulfillment. It offers features such as inventory tracking, order routing, and shipping label printing, and integrates with popular marketplaces such as Amazon and eBay.

Similarities between Sendcloud and Ordoro

Both Sendcloud and Ordoro offer a variety of useful features that make managing the shipping process easier. For example, both platforms have a multi-carrier shipping solution, which means you can connect to various shipping carriers such as DHL, FedEx, UPS, and others. Both platforms have integrations with popular e-commerce platforms like Shopify, WooCommerce, and Magento, which means you can quickly import your orders for fulfillment.

In addition to their shared features, Sendcloud and Ordoro also offer advanced shipping automation capabilities. With Sendcloud, you can set up rules to automatically select the best carrier and shipping method based on factors like destination, weight, and delivery time. Ordoro offers similar automation features, allowing you to create custom shipping rules and workflows to streamline your fulfillment process. These automation features can save you time and reduce errors, making both Sendcloud and Ordoro valuable tools for any e-commerce business.

Differences between Sendcloud and Ordoro

While both platforms are similar, there are notable differences between them. One major difference is the pricing structure. Sendcloud charges based on the number of packages you ship per month, while Ordoro charges a fixed monthly fee. Another key difference is the number of integrations available. Sendcloud has integrations with more than 35 e-commerce platforms, while Ordoro has integrations with six major platforms.

Additionally, Sendcloud offers a feature called “Smart Shipping,” which uses machine learning algorithms to optimize shipping routes and reduce delivery times. Ordoro does not currently offer this feature. However, Ordoro does have a more robust inventory management system, allowing for more advanced tracking and organization of products. Ultimately, the choice between Sendcloud and Ordoro will depend on the specific needs and priorities of your business.

Features of Sendcloud

Sendcloud offers a range of features that help streamline the shipping process. For example, you can use the batch shipping feature to apply the same shipping labels to multiple orders. The automation rules allow you to automate tasks like sending tracking information to customers, creating a custom shipping label, and more. Sendcloud also offers a branded shipping experience, custom return portal, and shipping insurance options.

In addition to these features, Sendcloud also provides a real-time tracking system that allows you to track your shipments from the moment they leave your warehouse until they reach their destination. This feature helps you keep your customers informed about the status of their orders and reduces the number of customer service inquiries you receive.

Another useful feature of Sendcloud is the ability to integrate with multiple e-commerce platforms, including Shopify, WooCommerce, and Magento. This integration allows you to import your orders directly into Sendcloud, eliminating the need for manual data entry and reducing the risk of errors.

Features of Ordoro

Ordoro also offers a range of features that help businesses manage their shipping tasks more efficiently. One of its most significant features is the ability to manage inventory across multiple sales channels, such as e-commerce platforms and marketplaces. Ordoro also offers automatic order splitting and routing, as well as advanced shipping rules and label customization to help you optimize your shipping workflow.

In addition to these features, Ordoro also provides real-time tracking and delivery notifications to keep you and your customers informed about the status of their orders. This helps to improve customer satisfaction and reduce the number of inquiries related to order status. Ordoro also integrates with popular shipping carriers, such as USPS, FedEx, and UPS, to provide you with discounted shipping rates and streamline your shipping process even further.

Sending packages with Sendcloud

With Sendcloud, you can easily send packages with a few clicks. Once you receive an order, the system generates a label, and you can select the desired shipping method to complete the process. Sendcloud also generates an automatic tracking code that you can provide to your customers. The entire process can be done quickly and efficiently.

One of the benefits of using Sendcloud is that it integrates with multiple carriers, allowing you to compare shipping rates and choose the most cost-effective option. Additionally, Sendcloud offers a range of shipping options, including express delivery and international shipping, making it a versatile solution for businesses of all sizes.

Another advantage of using Sendcloud is that it provides real-time updates on the status of your shipments. This means that you can keep track of your packages and ensure that they are delivered on time. If there are any issues with a shipment, Sendcloud’s customer support team is available to help you resolve the problem quickly and efficiently.

Shipping with Ordoro

Ordoro also makes shipping easy. Once you receive an order, the software allows you to print shipping labels and pack slips from one platform. It also offers a feature called shipping presets, which allows you to pre-populate shipping options and accounting information for specific carriers based on your preferences. This saves you time and ensures accuracy in your shipping process.

In addition to these features, Ordoro also provides real-time shipping rates from multiple carriers, so you can choose the most cost-effective option for each shipment. You can also track your shipments directly within the platform, and receive notifications when they are delivered.

Furthermore, Ordoro integrates with popular e-commerce platforms such as Shopify, Amazon, and eBay, allowing you to manage your orders and shipping from one central location. This integration also enables automatic order syncing, so you can easily keep track of inventory levels and avoid overselling.

Integrations available with Sendcloud

Sendcloud has an impressive number of integrations with popular e-commerce platforms and marketplaces. Some of the most popular include Shopify, WooCommerce, Magento, and Amazon. Sendcloud can also connect to more than 25 shipping carriers and boasts over 10,000 satisfied customers.

In addition to its extensive list of integrations and shipping carrier connections, Sendcloud also offers a range of features to streamline your shipping process. These include automated tracking updates, customizable packing slips, and the ability to print shipping labels in bulk. With Sendcloud, you can save time and improve your customer experience by simplifying your shipping operations.

Integrations available with Ordoro

Ordoro may not have as many integrations as Sendcloud, but it still offers integrations with popular e-commerce platforms such as Shopify, Amazon, and WooCommerce. One unique feature is the ability to connect with FBA (Fulfillment by Amazon) and manage your FBA inventory using Ordoro.

In addition to its e-commerce platform integrations, Ordoro also offers integrations with popular shipping carriers such as USPS, FedEx, and UPS. This allows users to easily compare shipping rates and choose the best option for their business. Ordoro also offers a built-in shipping label generator, making it easy to print labels and track shipments directly from the platform.

Ease of use comparison between Sendcloud and Ordoro

Both Sendcloud and Ordoro have user-friendly interfaces that make it easy to navigate the software. Sendcloud has a simpler setup process and user interface, which makes it easier for new users to get started. Ordoro, on the other hand, has more robust features and customization options, which can make it a bit more challenging to learn, but ultimately more powerful.

It’s worth noting that Sendcloud offers a more streamlined shipping process, with automated label printing and tracking updates. Ordoro, on the other hand, has more advanced inventory management features, such as the ability to track stock levels across multiple warehouses and sales channels. Depending on your business needs, one platform may be a better fit than the other.

Pricing comparison between Sendcloud and Ordoro

As mentioned earlier, Sendcloud charges based on the number of packages shipped per month. Their pricing plans start at €29 per month for up to 200 packages and go up to €399 per month for up to 10,000 packages. In contrast, Ordoro offers fixed pricing that starts at $59 per month for up to 500 orders, and they have premium plans that can be customized to meet specific business needs.

It’s important to note that while Sendcloud’s pricing is based solely on the number of packages shipped, Ordoro’s pricing takes into account the number of orders processed as well as the number of shipping labels generated. This means that businesses with a high volume of orders but a low volume of packages may find Ordoro’s pricing more cost-effective.

Another factor to consider is the level of customer support offered by each platform. Sendcloud offers email and phone support during business hours, while Ordoro offers 24/7 email and phone support as well as live chat. This may be an important consideration for businesses that require immediate assistance with their shipping and order management needs.

Customer support comparison between Sendcloud and Ordoro

Both Sendcloud and Ordoro offer customer support via email, phone, and chat. Sendcloud has a more extensive knowledge base and support center with a broader range of articles and documentation to help users solve issues on their own. Ordoro offers a customer success program for larger businesses where they will also provide help onboarding and customizing your shipping process.

Pros and cons of using Sendcloud

Pros:

• Easy to set up and use
• Broad range of integrations
• Branded shipping experience
• Flexible pricing options

Cons:

• Less robust features compared to Ordoro
• Customer support options are limited

Pros and cons of using Ordoro

Pros:

• Advanced shipping and inventory management features
• Ability to manage inventory across multiple sales channels
• Automation saves time and increases accuracy
• Excellent customer support program

Cons:

• Higher fixed pricing costs may be prohibitive for small businesses
• More complicated user interface can be challenging for new users

Verdict: Which one is better for your business?

In summary, Sendcloud is an excellent option for small businesses with simpler shipping needs and a more flexible budget. It’s also ideal for those who prioritize an easy-to-set-up, user-friendly interface. On the other hand, Ordoro is better suited to larger businesses that need advanced shipping and inventory management features, customizable shipping rules, and more integrations. Ultimately, the decision between Sendcloud and Ordoro will depend on your business needs, budget, and shipping volume.