How to Track Your SurePost Shipment with Carrier UPS

If you’ve ever shipped a package or received one, you may have come across the term SurePost shipping. Offered by the carrier UPS, SurePost is a popular shipping service that’s widely used by businesses and individuals. In this article, we’ll be exploring the ins and outs of tracking your SurePost shipment with UPS, including how it works, how to create a UPS account to track your shipments, and common issues you may encounter when tracking your package.

Understanding the SurePost Shipping Service Offered by UPS

SurePost is a collaboration between UPS and the United States Postal Service (USPS) that offers an economical shipping solution for packages weighing less than 10lbs and not requiring time-definite delivery. Essentially, UPS delivers the package to the customer’s local USPS office, and the USPS completes the delivery to the customer’s doorstep. This hybrid service allows UPS to reach more residential areas while keeping costs low for customers.

One important thing to note about SurePost is that it may take longer for packages to be delivered compared to other UPS services. This is because the package is first transported to the USPS office before being delivered to the customer’s doorstep. However, customers can track their packages throughout the entire delivery process using the UPS website or mobile app. Additionally, SurePost offers delivery to all 50 states, including Alaska and Hawaii, as well as Puerto Rico and the U.S. Virgin Islands.

The Benefits of Using SurePost Shipping Service for Your Business

As a business owner, shipping can be a significant expense. Fortunately, using SurePost can help you save money without jeopardizing the quality of your service. SurePost is a flexible and cost-effective option for businesses, especially those that ship many lightweight packages frequently. The service is easy to set up, and you can take advantage of features like batch shipping to create a more efficient shipping process.

Another benefit of using SurePost is that it offers reliable tracking and delivery confirmation. You can easily track your packages and receive notifications when they are delivered, giving you peace of mind and allowing you to keep your customers informed. Additionally, SurePost offers a range of delivery options, including residential and commercial delivery, as well as Saturday delivery, making it a convenient choice for businesses of all types.

Finally, using SurePost can also help you reduce your environmental impact. The service uses a combination of ground and air transportation to deliver packages, which can help reduce carbon emissions. Additionally, SurePost offers a range of sustainable packaging options, including recycled materials and biodegradable packaging, allowing you to reduce your environmental footprint even further.

How UPS SurePost Works: A Step-by-Step Guide

When you use SurePost, your package will be shipped by UPS to the customers’ local Post Office and then handed over the USPS. Here’s how it works:

  1. You generate a shipping label online using UPS’s shipping tools.
  2. You drop off the package at your nearest UPS location.
  3. UPS delivers the package to the customer’s local USPS office.
  4. The USPS delivers the package to the customer’s doorstep.

It’s important to note that while UPS SurePost can be a cost-effective shipping option, it may not be the fastest. Since the package is handed over to the USPS for final delivery, the delivery time can vary depending on the distance between the local Post Office and the customer’s address. However, UPS provides tracking information so you can keep an eye on your package’s progress every step of the way.

How to Create a UPS Account to Track Your SurePost Shipments Online

To track your SurePost Shipment, you’ll need to create a UPS account. Here are the steps:

  1. Go to the UPS website and click on “Sign Up or Log In” at the top right-hand corner.
  2. Select “Register” under “New User.”
  3. Fill out the required information to set up your account.
  4. Once your account is activated, go to the “Tracking” section and enter your tracking number in the appropriate field.
  5. You can choose to receive updates by email or text message regarding your package’s progress towards delivery.

Creating a UPS account not only allows you to track your SurePost shipments, but it also gives you access to other useful features. For example, you can schedule package pickups, print shipping labels, and even save your shipping preferences for future use.

Additionally, if you frequently ship packages with UPS, you may want to consider signing up for their rewards program. With UPS My Choice, you can earn points for every shipment you make and redeem them for discounts on future shipments or other rewards.

Tracking Your SurePost Shipment Using the UPS Mobile App

Alternatively, you may choose to track your shipment using the UPS mobile app, which is available for free on both the App Store and Google Play. Here’s how:

  1. Download the UPS app to your smartphone.
  2. Open the app and sign in to your UPS account or create a new one.
  3. Select “Track My Shipment” and enter your tracking number.
  4. You can choose to receive updates by push notification, email, or text message regarding your package’s progress towards delivery.

The UPS mobile app offers more than just tracking for your SurePost shipment. You can also use the app to schedule a pickup, find a UPS location, and even calculate shipping rates. Additionally, the app allows you to manage your shipments and deliveries, so you can easily keep track of all your packages in one place.

Another useful feature of the UPS mobile app is the ability to customize your delivery preferences. You can choose to have your package delivered to a different address, held for pickup at a UPS location, or even rescheduled for a different day. This flexibility ensures that you receive your package on your terms, making the entire shipping process more convenient for you.

How to Track Multiple SurePost Shipments at Once with UPS

If you have multiple SurePost shipments, tracking each one separately can be time-consuming. Fortunately, you can use UPS’s tracking tool to track multiple packages at once. Here’s how:

  1. Go to the “Tracking” section of your UPS account.
  2. Select “Track by Reference Number.”
  3. Enter your package’s reference number (such as your order number or customer code).
  4. Enter the date range for the shipment, or select the appropriate option from the dropdown.

Tracking multiple SurePost shipments at once can save you a lot of time and effort. This feature is especially useful for businesses that ship out multiple packages on a daily basis. By tracking all your shipments at once, you can easily keep track of their status and ensure that they are delivered on time.

Another advantage of using UPS’s tracking tool is that it allows you to set up email or text notifications for your shipments. This means that you will receive updates on the status of your packages, including delivery confirmation, directly to your inbox or phone. This feature is particularly useful for customers who are waiting for their packages to arrive and want to stay informed about their delivery status.

Common Issues When Tracking SurePost Shipments and How to Fix Them

Occasionally, you may encounter issues when tracking your SurePost shipment using UPS’s tracking tool. Here are a few common problems you may face and how to resolve them:

  • No Updates: If your package’s status has remained unchanged for an extended period, it’s possible that the package has been lost or delayed. In such a scenario, you should reach out to the carrier to inquire about the package.
  • Incorrect Tracking Information: Sometimes tracking numbers can be input incorrectly, which may result in errors when tracking your package. Double-check that you have entered the correct tracking number and try again.
  • Delivery Delays: Occasionally, packages may face unusual delays due to weather, traffic, or other factors. If your package is delayed, it may take a little longer to arrive than the estimated delivery date. In such cases, you should wait a few days before contacting the carrier to inquire about the package.

However, there are other issues that you may encounter when tracking your SurePost shipment. One of these issues is a package that has been marked as delivered, but you have not received it. In such a scenario, you should check with your neighbors or the front desk of your building to see if they received the package on your behalf. If you still cannot locate the package, you should contact the carrier to report the missing package.

Another issue that you may face is a package that has been returned to the sender. This can happen if the carrier was unable to deliver the package to the intended recipient or if the recipient refused the package. In such a scenario, you should contact the sender to inquire about the package and arrange for a new delivery or refund.

Understanding the Different Tracking Statuses of Your SurePost Shipment

When you track your SurePost shipment, you’ll see several status updates that correspond to its journey. Here’s what each status means:

  1. Label Created: This means that your shipping label has been generated and the shipping process has been initiated.
  2. In Transit: This indicates that the package is in transit from the sender to the recipient’s local post office.
  3. Out for Delivery: This means that the package is ready for delivery by the local post office.
  4. Delivered: This means that the package has been successfully delivered to the recipient’s location.

It’s important to note that there may be additional status updates that appear during the shipment’s journey. For example, if there are any delays or issues with the package, you may see a status update indicating that it’s being held at a certain location or undergoing further processing. Additionally, if you have any concerns about the status of your shipment, you can always contact the carrier or the sender for more information.

Tips for Efficiently Tracking Your SurePost Shipments with UPS

To track your SurePost shipment efficiently, here are a few tips:

  • Create an Account: Create a UPS account to track your shipments easily and receive seamless updates.
  • Use the App: Download the UPS app to track your shipments on the go and receive push notifications about your package’s progress.
  • Track by Reference Number: If you have multiple shipments, use “Track by Reference Number” to track them all at once.

Another useful tip for tracking your SurePost shipment is to sign up for UPS My Choice. This free service allows you to customize your delivery preferences, receive delivery alerts, and even reroute your package to a different address or UPS location. With UPS My Choice, you can have more control over your shipments and ensure that they arrive at a time and place that is convenient for you.

Conclusion

SurePost is a widely-used shipping service for packages weighing less than 10lbs and not requiring time-definite delivery. By following the step-by-step guide, creating an account and utilizing the tips, tracking your SurePost shipment with UPS will be a breeze. Understanding the shipping process, tracking statuses and any potential issues you may face can help ensure your package is delivered successfully and on time.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.