How to Fix UPS WorldShip Track Request Failed Error 1035

If you’re a frequent user of UPS WorldShip, you may have encountered a common error message that reads “Track Request Failed Error 1035”. This error can be frustrating, especially if you’re in the middle of shipping an important package. However, there’s no need to panic, as there are several methods to fix this error. In this article, we’ll guide you through everything you need to know about this error, its common causes, and how to resolve it efficiently.

Understanding the UPS WorldShip Track Request Failed Error 1035

Before we dive into the fixes, it’s important to understand what this error message means. Error 1035 means that the tracking information request sent to the server has failed. Essentially, the system was unable to retrieve the information that you were trying to access. There could be several reasons behind this error, including connectivity issues or an outdated version of the software.

One common reason for the UPS WorldShip Track Request Failed Error 1035 is an incorrect tracking number. Make sure that you have entered the correct tracking number and that it is in the correct format. Another reason for this error could be a problem with the UPS server. In this case, you may need to wait a few hours and try again later.

If you continue to experience the UPS WorldShip Track Request Failed Error 1035, it may be necessary to contact UPS customer support for further assistance. They can help you troubleshoot the issue and provide additional solutions to resolve the error. It’s important to address this error promptly, as it can impact your ability to track important shipments and deliveries.

Common Causes of UPS WorldShip Track Request Failed Error 1035

Now that you know what the error means let’s examine the common causes of this error message:

• Connectivity Issues: This is one of the most common causes of Error 1035. It could be due to a slow internet connection or an outage.
• Outdated Version of UPS WorldShip: If you’re using an older version of WorldShip, you may encounter this error message. UPS regularly updates its software to fix bugs and improve performance, so make sure you’re using the latest version.
• Incorrect Tracking Number: It may seem obvious, but an incorrect tracking number could also result in Error 1035.

Another common cause of Error 1035 is an issue with the UPS server. If the server is down or experiencing technical difficulties, you may receive this error message. In such cases, it’s best to wait for some time and try again later. If the problem persists, you can contact UPS customer support for assistance.

Tips to Resolve UPS WorldShip Track Request Failed Error 1035

Here are some quick and easy solutions that you can try before diving into the more technical fixes:

• Check Your Internet Connection: Ensure that you have a stable internet connection and check for any outages.
• Double-check the Tracking Number: Make sure that the tracking number you entered is correct. You may also want to try using different formats for the number, such as omitting any spaces or dashes.
• Restart the WorldShip Application: Close and reopen the application, then try the tracking request again.

If none of the above solutions work, you may need to check if there are any updates available for the WorldShip application. Updating to the latest version may resolve the error. Additionally, you can try clearing the cache and cookies on your browser or resetting your modem or router. If the issue persists, you can contact UPS customer support for further assistance.

Step-by-Step Guide to Fix UPS WorldShip Track Request Failed Error 1035

If the above tips didn’t work, here’s a more in-depth guide you can follow to fix the error:

1. Close any running programs and exit the WorldShip application.
2. Open Internet Explorer and click on Tools > Internet Options.
3. Click on the Advanced tab and scroll down to the Security section.
4. Ensure that “Use TLS 1.2” is checked and that “Use TLS 1.0” is unchecked.
5. Click Apply and then OK to save the changes.
6. Restart the WorldShip application and try your tracking request again.

If you are still experiencing the error after following the above steps, there may be an issue with your internet connection. Try resetting your modem or router and then attempt the tracking request again.

If the error persists, it may be necessary to contact UPS customer support for further assistance. They can provide additional troubleshooting steps or escalate the issue to their technical team for resolution.

How to Troubleshoot UPS WorldShip Track Request Failed Error 1035

If the above method didn’t work, you can try troubleshooting the issue with these steps:

1. Restart your computer.
2. Uninstall and reinstall WorldShip.
3. Reset the Internet Explorer settings to default by going to Tools > Internet Options > Advanced > Reset > Reset.
4. Disable any firewalls or antivirus software temporarily and check if the error goes away.
5. Contact UPS customer support for further assistance.

It is important to note that this error can also occur due to issues with the UPS server. In such cases, the above troubleshooting steps may not be effective. You can check the UPS status page to see if there are any known issues with the server.

Another possible solution is to update your WorldShip software to the latest version. This can be done by going to the Help menu in WorldShip and selecting “Check for Updates”. Installing any available updates may resolve the error.

Advanced Solutions to Fix UPS WorldShip Track Request Failed Error 1035

If the above methods failed to fix the error, you can try some of these more advanced solutions:

1. Check the server status on the UPS official website. If there is a server outage, there’s nothing you can do but wait for it to be resolved.
2. Update the drivers for your computer and try again.
3. Ensure that your system meets the minimum requirements for using WorldShip.

However, if none of the above solutions work, you may need to contact UPS customer support for further assistance. They may be able to provide you with additional troubleshooting steps or escalate the issue to their technical team.

It’s also important to note that error 1035 can sometimes be caused by issues with your internet connection. If you’re experiencing other connectivity issues, such as slow internet speeds or frequent disconnections, you may need to contact your internet service provider to resolve those issues first.

Common Mistakes to Avoid when Fixing UPS WorldShip Track Request Failed Error 1035

When trying to fix Error 1035, there are a few common mistakes that you should avoid:

• Skipping the basics: Always start with the basics, such as checking your internet connection and entering the correct tracking number, before diving into the more advanced solutions.
• Not contacting UPS customer support: They may have a solution that you haven’t thought of!
• Ignoring software updates: It’s important to stay up-to-date with the latest software releases, as they often contain critical bug fixes and security updates.

Another common mistake to avoid when fixing Error 1035 is not clearing your browser cache. Your browser cache stores temporary files and data from websites you visit, which can sometimes cause conflicts with the UPS WorldShip software. Clearing your cache can help resolve these conflicts and may fix the error. To clear your cache, go to your browser settings and select the option to clear browsing data.

Final Thoughts

Error 1035 can be a frustrating issue, but there are several methods to resolve it. Always start with the basics, such as checking your internet connection and entering the correct tracking number. If those don’t work, you can move on to more advanced solutions such as updating your drivers and troubleshooting your computer settings. If all else fails, don’t hesitate to contact UPS customer support for further assistance.

Another possible solution to Error 1035 is to clear your browser’s cache and cookies. Sometimes, outdated or corrupted data stored in your browser can cause issues with website functionality. Clearing your cache and cookies can help refresh your browser and potentially resolve the error.

It’s also important to note that Error 1035 may not always be caused by issues on your end. Sometimes, there may be server or system errors on the UPS side that are causing the issue. In these cases, the best course of action is to wait and try again later, or contact UPS customer support to inquire about any known issues or outages.