How to Fix FedEx Ship Manager Print Not Working

If you’ve ever encountered the frustration of trying to print a shipping label with FedEx Ship Manager, only to find that the print job fails, you know how disruptive this can be to your business operations. Fortunately, there are several steps you can take to resolve this issue quickly and efficiently. In this article, we’ll review the possible causes of FedEx Ship Manager print not working, as well as troubleshooting techniques and tips to ensure smooth printing every time.

Possible Causes of FedEx Ship Manager Print Not Working

There are several reasons why you may be encountering issues with printing from FedEx Ship Manager:

• Printer driver problems: Your computer or printer may not have the correct or most up-to-date driver installed.
• Browser settings: Pop-up blockers or other browser settings may be interfering with your ability to print.
• Cache and cookie issues: The browser cache or cookies may be preventing printing from working correctly.
• Hardware problems: You may be experiencing hardware issues with your printer or computer.

Another possible cause of FedEx Ship Manager print not working is a connectivity issue. If your printer is not properly connected to your computer or if there is an issue with your internet connection, you may not be able to print from FedEx Ship Manager.

In addition, it is possible that there is a problem with the FedEx Ship Manager software itself. If the software is outdated or if there is a bug in the program, it may prevent you from being able to print labels or other documents.

Troubleshooting FedEx Ship Manager Print Not Working

If you’re experiencing issues with printing from FedEx Ship Manager, there are several initial steps you can take to troubleshoot the issue before resorting to more drastic measures:

• Restart your computer and printer: Sometimes, a simple restart can clear up any temporary issues that may be causing the problem.
• Check your browser settings: Ensure that pop-up blockers are turned off, and that you have enabled printing in your browser settings.
• Clear your browser’s cache and cookies: Clearing the cache and cookies can sometimes resolve any issues that may be preventing printing from working properly.
• Check your printer connection: Ensure that your printer is properly connected to your computer and that there are no connectivity issues.

If none of these initial steps resolve the issue, you may need to check for any software updates for your printer or browser. It’s also possible that there may be a compatibility issue between your printer and the version of FedEx Ship Manager you are using. In this case, you may need to contact FedEx customer support for further assistance.

Steps to Resolve FedEx Ship Manager Print Not Working

If the above steps do not resolve the issue, there are several more detailed troubleshooting steps you can take:

• Update or reinstall the printer driver: Verify that you’re using the latest printer driver for your printer. If you’re not, update the driver. If the problem persists, try uninstalling and then reinstalling the driver.
• Clear the cache and cookies in FedEx Ship Manager: In addition to clearing your browser cache and cookies, you may also need to clear the cache and cookies within FedEx Ship Manager.
• Disable pop-up blockers: If you’ve checked your browser settings and find that pop-up blockers are preventing printing, disable them to enable printing.
• Check printer settings: Verify that your printer is set up properly in FedEx Ship Manager and that your printer settings are correct.

If none of the above steps work, you can try restarting your computer and printer. Sometimes, a simple restart can fix the issue.

If the problem still persists, you can contact FedEx customer support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their technical team for resolution.

Common Errors in FedEx Ship Manager Print and Their Solutions

If you’re still unable to print, you may be encountering common errors in FedEx Ship Manager print:

• Error message: “Printer not responding”: If you’re receiving this error message, make sure your printer is properly connected to your computer and turned on. You may also need to restart your printer and computer.
• Error message: “Printer not found”: Make sure your printer is properly connected to your computer and turned on. You may also need to restart both your printer and computer. If the problem persists, try reinstalling the printer driver.
• Error message: “Print job failed”: Ensure that you’ve followed all of the troubleshooting steps listed above. You may also need to try printing from a different browser or computer.

Another common error that may occur in FedEx Ship Manager print is the “Print quality is poor” error message. This error message may appear if your printer is low on ink or toner. To resolve this issue, replace the ink or toner cartridge in your printer. If the problem persists, try adjusting the print settings in FedEx Ship Manager to improve the print quality.

Additionally, you may encounter the “Print preview is not available” error message. This error message may appear if your browser is not compatible with FedEx Ship Manager. To resolve this issue, try using a different browser or updating your current browser to the latest version. You may also need to clear your browser’s cache and cookies.

Tips to Ensure Smooth Printing in FedEx Ship Manager

To prevent future issues with printing from FedEx Ship Manager, follow these tips:

• Ensure that your printer and computer are both properly connected and turned on before attempting to print.
• Check your browser settings and disable any pop-up blockers or other settings that may interfere with printing.
• Keep your printer driver up-to-date.
• Clear your browser cache and cookies regularly.
• Consider using a different browser or computer if issues persist.

Additionally, it is important to ensure that you have selected the correct printer before attempting to print. Double-check that the printer you want to use is selected in the print settings of FedEx Ship Manager. This can prevent wasted time and resources from printing to the wrong printer.

How to Update or Reinstall the Printer Driver for FedEx Ship Manager

If you suspect that an outdated or corrupted printer driver is causing your printing issues in FedEx Ship Manager, follow these steps to update or reinstall the driver:

1. Visit your printer manufacturer’s website and download the latest driver for your printer model.
2. Uninstall the current driver from your computer.
3. Install the new driver and follow the setup instructions.
4. Restart your computer and printer to complete the installation.

It is important to note that before updating or reinstalling the printer driver, you should ensure that your printer is connected to your computer and turned on. Additionally, if you are unsure of your printer model or how to uninstall the current driver, consult the printer manufacturer’s website or customer support for assistance.

How to Clear the Cache and Cookies in FedEx Ship Manager

Follow these steps to clear your cache and cookies in FedEx Ship Manager:

1. Open FedEx Ship Manager.
2. Click on the “Tools” menu and select “Internet Options.”
3. Under the “General” tab, click the “Delete” button under “Browsing history.”
4. Check the boxes next to “Temporary Internet files and website files” and “Cookies and website data.”
5. Click the “Delete” button to clear your cache and cookies.

Clearing your cache and cookies can help resolve issues with FedEx Ship Manager, such as slow performance or error messages. It is recommended to clear your cache and cookies regularly to ensure optimal performance.

If you are using a shared computer or device, clearing your cache and cookies can also help protect your privacy and prevent others from accessing your FedEx Ship Manager account information.

How to Disable Pop-up Blockers for FedEx Ship Manager Printing

To disable pop-up blockers in your browser for FedEx Ship Manager printing, follow these steps:

• Google Chrome: Click the three-dot menu icon in the upper right-hand corner and select “Settings.” Scroll down and click “Advanced,” then click “Content settings.” Under “Pop-ups and redirects,” slide the toggle to “Allowed.”
• Microsoft Edge: Click the three-dot menu icon in the upper right-hand corner and select “Settings.” Under “Privacy, search, and services,” click “Cookies and site permissions,” then click “Pop-ups and redirects.” Slide the toggle to “Allowed.”
• Mozilla Firefox: Click the three-line menu icon in the upper right-hand corner and select “Options.” Click “Privacy & Security,” then scroll down to “Permissions.” Under “Permissions,” select “Exceptions” next to “Block pop-up windows” and enter “fedex.com.”

It is important to note that disabling pop-up blockers can leave your computer vulnerable to unwanted pop-ups and potential security threats. Therefore, it is recommended that you only disable pop-up blockers for trusted websites like FedEx Ship Manager.

If you continue to experience issues with pop-up blockers even after following these steps, you may need to check if you have any third-party software installed on your computer that is blocking pop-ups. You can also try using a different browser or updating your current browser to the latest version.

How to Check the Printer Settings for FedEx Ship Manager

To check your printer settings in FedEx Ship Manager, follow these steps:

1. Open FedEx Ship Manager.
2. Click on the “Settings” icon in the upper right-hand corner.
3. Select “Printer” from the left-hand menu.
4. Verify that your printer is selected and that the settings are correct.

By following these troubleshooting steps and tips, you should be able to resolve any printing issues you may be experiencing in FedEx Ship Manager and ensure smooth printing every time. If you continue to experience issues, contact FedEx customer service for further assistance.

It is important to note that if you are using a thermal printer, you may need to adjust the darkness setting to ensure that the labels are printed clearly and legibly. This can be done in the printer settings menu within FedEx Ship Manager. Additionally, if you are experiencing issues with the printer not recognizing the label size or format, make sure that you have selected the correct label type in the printer settings.