How to Add a Description to Your Package in FedEx Ship Manager

If you’re sending packages through FedEx Ship Manager, it’s important to add a detailed description of the contents of your package. This will help ensure that your package is handled properly and reaches its destination without any issues. In this article, we’ll take a look at why adding a description is important and walk you through the steps to add a description in FedEx Ship Manager.

Why Adding a Description to Your Package in FedEx Ship Manager is Important

Adding a description to your package in FedEx Ship Manager helps protect your package during transit. This information is critical in case your package gets lost, stolen, or damaged during the shipping process. FedEx uses this information to identify your package and its contents, helping to prevent problems while in transit. It’s also important to note that providing accurate package descriptions can help to speed up customs clearance if you’re shipping internationally.

Additionally, including a detailed package description can also help ensure that your package is delivered to the correct recipient. If your package is labeled with a generic description, such as “clothing” or “electronics,” it may be more difficult for FedEx to identify the intended recipient. However, if you include specific details about the contents of your package, such as the brand, model number, or color, it can help ensure that your package is delivered to the correct address.

Navigating to the Package Description Field in FedEx Ship Manager

The package description field can be found within the FedEx Ship Manager. To access this field, create a new shipment and enter the package details. Once you have entered the weight, dimensions, and other relevant information for your package, you will need to add the package description. This field can typically be found on the “Package Details” tab.

Tips for Writing an Effective Package Description in FedEx Ship Manager

When writing a package description, it’s important to be clear and concise, while also providing as much detail as possible. Start with a broad category, such as electronics or clothing, before moving on to specific details. Be sure to include specific product names, models, and serial numbers if possible. If your package contains multiple items, consider breaking down the description into sections or bullet points to make it easier to read and understand.

It’s also important to consider the fragility of the items being shipped and include that information in the package description. If the items are delicate or require special handling, be sure to note that in the description. Additionally, if the package contains any hazardous materials, it’s crucial to include that information in the description and follow all necessary shipping regulations. By providing as much detail as possible in the package description, you can help ensure that your package arrives safely and on time.

What Information Should You Include in Your Package Description?

When adding a package description in FedEx Ship Manager, be sure to include the following information:

  • The type of product or item being shipped
  • The brand name and model number (if applicable)
  • The quantity of items being shipped
  • A brief description of the item (e.g. materials, color, size, weight, etc.)

It is also important to include any special handling instructions for the package, such as “fragile” or “perishable”. This will ensure that the package is handled appropriately during transit and arrives at its destination in good condition. Additionally, if the package contains any hazardous materials, it is crucial to include the proper labeling and documentation to comply with shipping regulations.

Avoiding Common Mistakes When Adding a Package Description in FedEx Ship Manager

One of the most common mistakes when adding a package description is being too vague or generic. Avoid using terms like “miscellaneous” or “assorted” as this does not provide enough information for FedEx to properly handle your package. Another mistake to avoid is forgetting to include serial numbers or model numbers for items that require them. This information can help ensure that your package is handled correctly.

Another mistake to avoid is providing inaccurate or incomplete information about the contents of your package. This can lead to delays or even the package being returned to you. Make sure to double-check the information you provide and include all necessary details, such as the quantity and value of each item.

It’s also important to be aware of any restrictions or regulations regarding the items you are shipping. Certain items, such as hazardous materials or perishable goods, may require special handling or documentation. Make sure to research and comply with all applicable regulations to avoid any issues with your shipment.

How to Edit or Update Your Package Description in FedEx Ship Manager

If you need to update or edit your package description, you can do so within FedEx Ship Manager. Simply locate the package you wish to update, and click “edit” to open the package details. From here, you can update the description as necessary. Be sure to review the rest of the package details to ensure that they are accurate as well.

It is important to note that updating the package description may affect the shipping cost. If the new description changes the weight or dimensions of the package, the shipping cost may be adjusted accordingly. It is recommended to double-check the shipping cost after updating the package description to avoid any surprises.

Troubleshooting Issues with Adding a Package Description in FedEx Ship Manager

If you encounter issues when adding your package description, try refreshing the page, logging out and logging back in, or contacting FedEx support for assistance. It’s also important to ensure that you’re using the correct format for your package description. Use alphanumeric characters only, and avoid special characters, as they may cause issues with FedEx’s systems.

Another common issue that may arise when adding a package description in FedEx Ship Manager is the package weight. Make sure that the weight you enter is accurate, as incorrect weight can cause issues with shipping and delivery. Additionally, if you’re shipping hazardous materials, make sure to follow all regulations and guidelines set by FedEx and the relevant authorities.

Finally, if you’re experiencing issues with adding a package description, it may be helpful to check for any updates or changes to the FedEx Ship Manager system. Keeping your software up-to-date can help prevent compatibility issues and ensure smooth operation. You can also check online forums or communities for tips and advice from other users who may have encountered similar issues.

Best Practices for Managing Multiple Packages and Descriptions in FedEx Ship Manager

If you’re managing multiple packages, it’s important to keep track of each package and its unique description. Consider keeping a record of each package’s contents and description in a separate document. This can help ensure that you have an accurate record of what was shipped, which can be helpful in case of any issues. Additionally, if you’re integrating FedEx Ship Manager with other inventory management or shipping software, make sure that the package description information is passed to FedEx correctly.

Another best practice for managing multiple packages in FedEx Ship Manager is to use consistent labeling and packaging. This can help prevent confusion and ensure that each package is easily identifiable. Consider using color-coded labels or numbering systems to keep track of each package. Additionally, make sure that each package is securely packaged to prevent damage during transit.

Finally, it’s important to double-check all package information before submitting your shipment. Make sure that the package weight, dimensions, and description are accurate and match the information provided by the recipient. This can help prevent delays or issues with delivery. If you’re unsure about any package information, reach out to the recipient or FedEx customer service for clarification.

Integrating Your Package Descriptions with Other Shipping and Inventory Management Systems

If you’re using other inventory management or shipping software, it’s important to ensure that your package description information is synced across all systems. This can help prevent errors, save time, and streamline your shipping process. Consider using software that can handle these integrations automatically, or work with a programmer to create a custom integration.

By following these steps, you can add a detailed and effective package description to your FedEx shipments. This will help ensure that your package is handled properly and reaches its destination safely and on time.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.