How Do You Track UPS SurePost? A Step-by-Step Guide

If you’re running a business that relies on shipping products to customers, then you’ll likely be familiar with UPS SurePost. This shipping option is a popular choice for many businesses due to its affordability and convenience. However, tracking your UPS SurePost shipments can be a bit of a hassle if you’re not familiar with the process. That’s why we’ve put together this step-by-step guide to help you track your UPS SurePost shipments with ease.

Understanding UPS SurePost: What Is It and How Does It Work?

Before we dive into how to track your UPS SurePost shipments, it’s important to understand exactly what SurePost is and how it works. UPS SurePost is a shipping option that combines the convenience of UPS and the USPS to provide an affordable shipping solution. When you use SurePost, UPS will pick up your package and transport it to the nearest USPS facility. From there, the USPS takes over and delivers the package to its final destination.

The main benefit of using UPS SurePost is its low cost. However, there are some downsides to this shipping option. For example, SurePost can take longer to deliver than other options, and tracking can be more complicated. But with the right tools and knowledge, tracking your SurePost shipments can be a breeze.

Another important thing to note about UPS SurePost is that it is only available for packages that weigh less than 10 pounds and have dimensions that are within certain limits. If your package exceeds these limits, you will need to use a different shipping option.

Additionally, it’s worth mentioning that UPS SurePost is not available for all destinations. Before selecting this shipping option, make sure to check if it is available for the location you are shipping to.

Why Tracking UPS SurePost Is Important for Your Business

As a business owner, it’s essential to keep track of your shipments to ensure they’re delivered on time and to the correct address. Tracking your UPS SurePost shipments is especially important because it allows you to monitor the package’s journey from start to finish. You’ll be able to see when it’s picked up by UPS, when it arrives at the USPS facility, and when it’s delivered to your customer.

Tracking can also help you identify any issues that may arise during the shipping process. For example, if your package is delayed or lost, tracking information can help you pinpoint the issue and come up with a solution.

Another benefit of tracking your UPS SurePost shipments is that it can help you improve your customer service. By providing your customers with tracking information, they’ll be able to see exactly where their package is and when it’s expected to arrive. This can help reduce customer inquiries and complaints, as they’ll have all the information they need at their fingertips.

Additionally, tracking your shipments can help you identify patterns and trends in your shipping process. For example, if you notice that packages are consistently delayed or lost in a certain area, you can work with UPS and USPS to find a solution and improve your shipping times and reliability.

How to Access UPS SurePost Tracking Information

Tracking your SurePost shipment begins with obtaining your tracking number. You’ll receive a tracking number when you create your shipment label through UPS. This number will be a 22-digit alphanumeric combination that you can enter into the tracking tool on UPS’s website.

In addition to tracking through UPS’s website, you can also track your SurePost shipment through other tools such as third-party apps and software. Some popular options include PackageTrackr, ShipStation, and Shopify.

It’s important to note that while UPS SurePost is a cost-effective shipping option, it may take longer for your package to arrive compared to other UPS services. This is because SurePost packages are initially shipped through UPS, but then handed off to the United States Postal Service (USPS) for final delivery. This handoff can add an extra day or two to the delivery time.

If you need your package to arrive by a specific date, it’s recommended to choose a different UPS service or upgrade to SurePost’s faster option, SurePost Plus. This service offers faster delivery times and includes features such as Saturday delivery and delivery confirmation.

Step-by-Step Guide to Tracking Your UPS SurePost Shipment

Once you have your tracking number and have accessed your chosen tracking tool, follow these steps to track your UPS SurePost shipment:

1. Enter your tracking number into the tracking tool.
2. Click ‘Track’.
3. You’ll be directed to a page that displays your shipment’s tracking information.
4. From here, you can see the package’s status updates and estimated delivery date.

Note that tracking information for SurePost shipments may take longer than other UPS shipping options. It may take up to 24 hours for your tracking information to appear online after the package has been picked up by UPS.

It’s important to note that UPS SurePost is a service that combines the efficiency of UPS with the affordability of the United States Postal Service (USPS). This means that UPS will handle the package for the majority of the journey, but the final delivery will be made by USPS.

If you have any issues with your UPS SurePost shipment, such as a delay or a lost package, you should contact UPS directly. They will be able to assist you with any questions or concerns you may have. You can contact UPS customer service by phone, email, or through their website.

Common Issues with UPS SurePost Tracking and How to Solve Them

While UPS SurePost tracking is generally reliable, there are some issues that can occur. Here are some common problems and how to solve them:

• No tracking information available: If you’re unable to find any tracking information for your SurePost shipment, wait a few hours and try again. It may take some time for the tracking information to appear online.
• Lost package: If your SurePost shipment is lost, file a claim with UPS. To prevent lost packages, make sure you have the correct address and that the package is properly labeled.
• Delay in delivery: If your SurePost shipment is delayed, check the tracking information for updates. If the package is stuck in transit, contact UPS to see what the issue is and when it will be resolved.

It’s important to note that UPS SurePost is a service that combines the speed of UPS with the affordability of the United States Postal Service (USPS). However, this means that the package may switch carriers during transit, which can sometimes cause confusion with tracking information. If you notice that your package has switched carriers, don’t worry – this is normal for SurePost shipments and the tracking information will update accordingly.

Tips for Easier and More Accurate UPS SurePost Tracking

Tracking your UPS SurePost shipment doesn’t have to be a pain. Here are some tips to make the process easier:

• Use third-party tracking tools: These tools can provide more detailed tracking information and may be more user-friendly than UPS’s tracking tool.
• Check your tracking information frequently: Keep an eye on your package’s progress to ensure it’s on track to arrive on time.
• Double-check the address: Make sure the address on your package is correct to prevent delivery issues.

Another helpful tip for tracking your UPS SurePost shipment is to sign up for email or text notifications. This way, you’ll receive updates on your package’s progress without having to constantly check the tracking information. Additionally, if you’re expecting a package but won’t be home to receive it, consider using UPS My Choice to redirect the delivery to a more convenient location or reschedule for a different day.

Using Technology to Simplify Your UPS SurePost Tracking Process

If you’re looking for an even easier way to track your UPS SurePost shipments, consider investing in technology that can automate the process. There are a variety of tools and software available that can track your shipments for you and provide real-time updates.

For example, ShipWorks is a popular shipping software that can automatically retrieve tracking information for your UPS SurePost shipments and update your order status. Similarly, Endicia’s DAZzle program can create and print shipping labels and automatically track and confirm your SurePost shipments.

Another option for simplifying your UPS SurePost tracking process is to use a mobile app. UPS offers a free mobile app that allows you to track your shipments, receive push notifications for updates, and even schedule deliveries. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play.

Comparison of Different Tools and Methods for Tracking UPS SurePost

When it comes to tracking UPS SurePost, there are many different tools and methods available. Here’s a quick comparison to help you decide which one is best for you:

• UPS tracking tool: This is the most basic option for tracking your SurePost shipment. It’s free but may not provide the most detailed information.
• Third-party tracking tools: These tools can provide more detailed information and may have more user-friendly interfaces. Some popular options include PackageTrackr and ShipStation.
• Outsourcing to a fulfillment center: If you don’t want to deal with shipping and tracking yourself, consider outsourcing to a fulfillment center. They can handle the entire shipping process for you.

It’s important to note that the level of tracking information available may also depend on the specific carrier and service level selected. For example, UPS SurePost shipments may have limited tracking information available compared to other UPS services. It’s always a good idea to check with the carrier or service provider for more information on what tracking details are available.

Best Practices for Managing and Monitoring Your UPS SurePost Shipments

Finally, here are some best practices to keep in mind when managing and monitoring your UPS SurePost shipments:

• Keep all tracking information organized: Make sure you have a system in place for organizing your tracking information so it’s easy to find when you need it.
• Follow up on delayed packages: If your SurePost shipment is delayed, don’t just wait for it to arrive. Follow up with UPS to find out what’s causing the delay and when it will be resolved.
• Communicate with customers: If there are any delays or issues with your SurePost shipments, be transparent with your customers. Let them know what’s going on and when they can expect their package to arrive.

Tracking your UPS SurePost shipments may seem daunting at first, but with the right tools and knowledge, it can be a breeze. Follow the steps outlined in this guide, and you’ll be well on your way to easily tracking your SurePost shipments and keeping your customers happy.

Another important best practice to keep in mind is to regularly check for updates on your shipments. UPS provides real-time tracking information, so make sure to check the status of your shipments frequently. This will allow you to quickly identify any issues or delays and take action to resolve them before they become bigger problems.