Skubana vs Stitch Labs (now part of Square)

If you’re in the e-commerce industry, chances are you’ve heard of Skubana and Stitch Labs, both popular inventory and order management platforms. But how do they compare? In this article, we’ll dive into the features, pricing, ease of use, inventory management, order management, shipping management, customer support, pros and cons, and ultimately which platform is better for your business. We’ll also explore alternatives to consider if neither platform meets your needs, real-world examples of businesses using Skubana or Stitch Labs (now part of Square), and expert opinions on the strengths and weaknesses of each platform.

What are Skubana and Stitch Labs?

Skubana and Stitch Labs are both cloud-based software solutions that assist e-commerce businesses in managing multiple marketplaces and selling channels. They offer a variety of features such as inventory management, order management, shipping management, and reporting. Skubana was founded in 2015 and is known for its highly automated platform, while Stitch Labs, which is now part of Square, was founded in 2011 and is a trusted solution for businesses selling on multiple channels.

Both Skubana and Stitch Labs have integrations with popular e-commerce platforms such as Shopify, Amazon, and eBay. This allows businesses to easily manage their inventory and orders across multiple channels from one central location. Additionally, Skubana offers advanced analytics and forecasting tools to help businesses make data-driven decisions, while Stitch Labs provides a customizable dashboard for businesses to track their performance metrics in real-time. Overall, both Skubana and Stitch Labs are valuable tools for e-commerce businesses looking to streamline their operations and grow their sales.

Features comparison: Skubana vs Stitch Labs

When it comes to features, both Skubana and Stitch Labs offer a range of useful tools and functions for e-commerce businesses. Skubana boasts a highly automated platform that allows users to easily manage orders, inventory, and fulfillment across multiple channels. It also includes advanced reporting and analytics features to help businesses make data-driven decisions. Stitch Labs, on the other hand, emphasizes its ease of use and integration capabilities with a variety of popular e-commerce platforms such as Shopify, Amazon, and eBay. In addition, Stitch Labs offers a mobile app for both iOS and Android devices to help manage orders while on the go.

However, Skubana also offers a mobile app for iOS and Android devices, which allows users to manage their business operations from anywhere. Skubana’s app provides real-time inventory updates, order management, and shipping tracking, making it a convenient tool for businesses with a mobile workforce or those who need to manage their operations on the go. This feature sets Skubana apart from Stitch Labs, which only offers a mobile app for order management.

Pricing comparison: Skubana vs Stitch Labs

Pricing is an important factor to consider when choosing between Skubana and Stitch Labs. Skubana offers three different pricing plans based on the size of the business, with the cheapest plan starting at $499 per month. In contrast, Stitch Labs offers a variety of pricing plans based on the number of orders a business processes, with the cheapest plan starting at $799 per month. Although both platforms are relatively expensive, Skubana may be a better option for larger businesses, while Stitch Labs could be better for smaller businesses with lower order volumes.

It’s worth noting that both Skubana and Stitch Labs offer free trials, which can be a great way to test out the platforms before committing to a monthly subscription. Additionally, both platforms offer a range of features beyond basic inventory management, such as order tracking, shipping integrations, and analytics tools. When comparing pricing, it’s important to consider not just the cost, but also the specific needs of your business and which platform can best meet those needs.

Integrations offered by Skubana and Stitch Labs

Both Skubana and Stitch Labs offer a variety of integrations with popular e-commerce platforms such as Shopify, Amazon, and eBay. Skubana also offers integrations with shipping carriers such as UPS, FedEx, and USPS to automate the shipping process. Stitch Labs, which is now part of Square, offers additional integrations with Square Point of Sale and Square Online, making it a more attractive option for businesses already using Square’s suite of products.

In addition to e-commerce platforms and shipping carriers, Skubana also offers integrations with accounting software such as QuickBooks and Xero. This allows businesses to easily sync their sales and financial data, streamlining their accounting processes.

Stitch Labs, on the other hand, offers integrations with popular marketplaces such as Walmart and Jet.com. This allows businesses to expand their reach and sell on multiple channels, all while managing their inventory and orders in one central location.

Ease of use: Skubana vs Stitch Labs

When it comes to ease of use, Stitch Labs is known for its intuitive and user-friendly interface. The platform is easy to navigate and offers plenty of helpful resources such as step-by-step guides and tutorials. Skubana, on the other hand, may require a bit more technical expertise to fully utilize its advanced automation features. However, it also offers a variety of resources such as webinars and documentation to help users get the most out of the platform.

Another factor to consider when comparing Skubana and Stitch Labs is their customer support. Stitch Labs has a reputation for providing excellent customer service, with a dedicated support team available to assist users with any issues or questions they may have. Skubana also offers customer support, but some users have reported longer wait times for assistance. It’s important to weigh the level of support you may need when choosing between these two platforms.

Inventory management with Skubana and Stitch Labs

Both Skubana and Stitch Labs offer robust inventory management features to help businesses keep track of their stock levels. Skubana’s automated platform allows businesses to set up custom rules for reordering and predicts future demand based on historical data. Stitch Labs also provides real-time stock management, low stock alerts, and the ability to transfer inventory between warehouses. Overall, both platforms provide comprehensive inventory management solutions for e-commerce businesses.

However, there are some differences between the two platforms. Skubana offers more advanced reporting and analytics features, allowing businesses to gain deeper insights into their inventory performance. On the other hand, Stitch Labs has a more user-friendly interface and offers integrations with a wider range of e-commerce platforms. Ultimately, the choice between Skubana and Stitch Labs will depend on the specific needs and preferences of each business.

Order management with Skubana and Stitch Labs

When it comes to order management, Skubana and Stitch Labs both offer useful features for processing orders across multiple channels. Skubana’s platform allows businesses to manage orders from a single interface, automate the fulfillment process, and track shipments in real-time. Stitch Labs offers similar features such as the ability to print shipping labels and track orders, but with the added benefit of its mobile app for on-the-go order management.

Shipping management with Skubana and Stitch Labs

Both Skubana and Stitch Labs offer integrations with popular shipping carriers such as UPS, FedEx, and USPS to automate the shipping process. Skubana’s platform includes advanced shipping features such as automated label printing and rate shopping, while Stitch Labs allows businesses to print and void shipping labels directly from the platform. Overall, both platforms provide effective shipping management solutions for e-commerce businesses.

Customer support options with Skubana and Stitch Labs

Customer support is an important factor to consider when choosing between Skubana and Stitch Labs. Skubana offers comprehensive support with dedicated account managers, as well as webinars, documentation, and an FAQ section. Stitch Labs, on the other hand, provides support via phone and email, as well as access to a knowledge base and community forum. Both platforms prioritize customer support, so businesses can feel confident they’ll get the help they need when they need it.

Pros and cons of using Skubana vs Stitch Labs

Though Skubana and Stitch Labs offer many similar features, they each come with their own strengths and weaknesses. Skubana is known for its highly automated platform and advanced reporting features, but may require more technical expertise to fully utilize. In contrast, Stitch Labs is praised for its ease of use and integration capabilities, but comes with a higher price tag and doesn’t offer as many advanced automation features. Ultimately, businesses should weigh the pros and cons of each platform to determine which best fits their needs.

Which platform is better for your business: Skubana or Stitch Labs?

Choosing between Skubana and Stitch Labs (now part of Square) ultimately depends on the size and needs of your business. Skubana may be a better fit for larger businesses with more complex inventory management needs and a desire for advanced automation. Stitch Labs, on the other hand, may be a better fit for smaller businesses with lower order volumes and a desire for an easy-to-use platform with a variety of integrations.

Alternatives to consider if neither platform meets your needs

If neither Skubana nor Stitch Labs seem like the right fit for your business, there are a variety of other inventory and order management platforms on the market. Some popular alternatives include Sellbrite, TradeGecko, and Brightpearl. Each platform offers its own unique features and pricing plans, so it’s important to do your research to ensure you find the best fit for your business.

Real-world examples of businesses using Skubana or Stitch Labs (now part of Square)

Real-world examples of businesses using Skubana or Stitch Labs can provide valuable insights into how each platform is used in practice. For example, The Grommet, a small business that sells innovative products, uses Skubana to manage inventory and orders across multiple channels, resulting in increased efficiency and growth. Alternatively, Amour Vert, a sustainable fashion brand, uses Stitch Labs to integrate and manage orders from multiple platforms, resulting in faster fulfillment and increased customer satisfaction.

Expert opinions on the strengths and weaknesses of each platform

Experts in the e-commerce industry can provide valuable insights into the strengths and weaknesses of Skubana and Stitch Labs. For example, Capterra, a software review website, praises Skubana for its advanced automation features and reporting capabilities, but notes that it may have a steeper learning curve than other platforms. On the other hand, Practical Ecommerce notes that Stitch Labs, now part of Square, offers a user-friendly interface and integration with Square’s suite of products, but may not be the best fit for businesses with high order volumes due to its higher price tag.

Conclusion

In conclusion, Skubana and Stitch Labs (now part of Square) are both popular inventory and order management platforms with their own unique strengths and weaknesses. When choosing between the two, businesses should consider factors such as pricing, features, ease of use, inventory management, order management, shipping management, customer support, and which platform is ultimately the best fit for their needs. It’s also important to consider alternatives if neither platform seems like the right fit, as well as real-world examples of businesses using each platform and expert opinions on their strengths and weaknesses.