How to Reroute Your UPS Package

Do you need to reroute your UPS package? There could be many reasons why you might need to change the delivery address of your UPS package. Maybe you’re moving and won’t be able to receive the package at your old address, or maybe you’re traveling and won’t be able to pick up the package in time. Whatever the reason, rerouting your package with UPS is easier than you might think. In this article, we’ll take you through the steps to reroute your UPS package, including understanding the UPS rerouting policy, how to request a reroute online or over the phone, and what to do if your package is already out for delivery.

Why you might need to reroute your UPS package

Sometimes, circumstances change after you’ve made an order and had your package shipped. Perhaps you have a change of plans or there’s an emergency. In such cases, you may need to reroute your UPS package to a new address so you can receive it. You may also need to redirect your package if you want someone else to receive it on your behalf.

Another reason why you might need to reroute your UPS package is if the original delivery address is incorrect or incomplete. This could happen if you accidentally entered the wrong address when placing your order or if the address you provided was missing important details such as an apartment number or a zip code.

Additionally, you may need to reroute your package if you will be out of town or unavailable to receive it at the original delivery address. In such cases, you can have your package rerouted to a UPS Access Point location where you can pick it up at a more convenient time or have it held for pickup at a UPS facility.

Understanding the UPS rerouting policy

UPS has a policy that allows the rerouting of packages. Before you decide to reroute your package, it’s important to understand their policy to ensure that you meet the requirements. For a reroute to be possible, the package must not have already been delivered. It’s also worth noting that some packages may not be eligible for rerouting.

Additionally, UPS charges a fee for rerouting packages. The fee varies depending on the destination and the type of package. It’s important to consider this fee before deciding to reroute your package. If you have any questions about the rerouting policy or the fees associated with it, you can contact UPS customer service for more information.

Steps to take before requesting a UPS package reroute

Before you request a package reroute, make sure you take a few steps first. Firstly, check if your package is eligible for rerouting. If it’s already been delivered, then you won’t be able to change the delivery address. Double check the shipping address you provided when you made the order, as well as the estimated delivery date. If the estimated delivery date has passed, and you’ve not received your package, then it’s time to consider rerouting it.

If the package is in transit and you want to reroute it, you must do this at least 24 hours before the scheduled delivery time. Additionally, be sure to have the appropriate information ready, such as the tracking number and package details. UPS may also require you to provide a government-issued identification card or passport, as well as written authorization if someone else is going to pick up the package on your behalf.

It’s important to note that rerouting a package may come with additional fees. UPS charges a fee for rerouting packages, and the cost may vary depending on the package’s destination and the distance it needs to be rerouted. Before requesting a reroute, make sure to check the UPS website for the most up-to-date fees and policies.

How to request a UPS package reroute online

To reroute your UPS package online, go to the UPS website and select the ‘Tracking’ tab. Enter your tracking number to locate the shipment, and then select the ‘Modify Delivery’ option. From there, you’ll be able to specify the new delivery address or choose to have the package held at a UPS location for pickup.

It’s important to note that there may be additional fees associated with rerouting a package, depending on the distance and timing of the new delivery location. These fees will be displayed before you confirm the reroute request.

If you’re unable to access the UPS website or prefer to speak with a representative, you can also request a package reroute by calling the UPS customer service line. Keep in mind that wait times may be longer during peak shipping seasons, so it’s best to plan ahead and make any necessary changes as early as possible.

How to request a UPS package reroute over the phone

If you prefer to speak to someone on the phone, consider contacting UPS customer service at 1-800-PICK-UPS. Make sure you have your tracking number ready to share with the representative. They’ll then guide you through the process and help you reroute your package to a new address or have it held at a UPS location for pick-up.

It’s important to note that there may be additional fees associated with rerouting your package, depending on the distance and timing of the new delivery location. The UPS representative will be able to provide you with more information on any potential fees.

If you’re unable to reach a representative over the phone, you can also request a package reroute through the UPS website. Simply log in to your account, navigate to the tracking information for your package, and select the “Reroute” option. From there, you can choose a new delivery address or select a UPS location for pick-up.

What information you need to provide for a successful UPS package reroute

When you’re requesting a package reroute, there is some information you need to provide to ensure a smooth and successful process. This includes your name, the tracking number for the package you want to reroute, and the new delivery address. If someone else will be picking up the package on your behalf, you’ll need to provide them with written authorization. Additionally, UPS may require a government-issued identification card or passport as proof of identity.

It’s important to note that there may be additional fees associated with a package reroute, depending on the distance between the original delivery address and the new one. These fees can vary depending on the package’s weight and size, as well as the distance it needs to travel. It’s a good idea to check with UPS ahead of time to understand any potential costs.

If you’re unable to provide all the necessary information for a package reroute, or if the package has already been delivered to the original address, UPS may not be able to fulfill your request. In these cases, you may need to consider other options, such as contacting the original recipient to arrange for them to forward the package to you.

How long it takes for a UPS package to be rerouted

The time it takes to reroute a UPS package can vary depending on the specific circumstances. If the package is still in transit, rerouting can be completed by the next business day. If the package is already out for delivery, then rerouting may not be possible until the next day. It’s always best to check with the UPS representative when requesting a reroute to get a more accurate estimate of when the package will arrive at the new address.

Can you reroute a UPS package internationally?

Yes, you can reroute parcels internationally; however, rerouting an international package requires additional documentation and fees. If you need to reroute an international package, speak with a UPS representative to learn more about the process and any additional fees that need to be paid.

Potential costs associated with UPS package rerouting

The cost of rerouting a UPS package can vary based on different factors such as package weight, location, and delivery service level/location. If you are fortunate, then there might be no cost associated with rerouting your package. However, if the delivery location is changed, or the destination is changed to an address located in a different city, state, or country, then there will be a fee charged. Check with a UPS representative to learn more about the potential fees associated with rerouting your package.

What happens if your UPS package is already out for delivery?

If your package is already out for delivery and you need to reroute it, then UPS may not be able to do so until the next day. Your package may be eligible for delivery to a UPS Access Point if available within five miles, or you may be able to request that the package be held for pickup. Check with UPS to learn more about what options are available in your specific circumstance.

How to track your rerouted UPS package

After you’ve requested a UPS package reroute, you’ll want to be able to track your package to ensure it arrives at the correct location. You can use the tracking number you were provided with to check on the package’s whereabouts on the UPS website or mobile app. You’ll be able to see the new delivery address and estimated delivery date to track your package’s progress.

Avoiding the need to reroute your UPS packages in the future

It’s always best to provide your correct shipping address when you make an order and double-check to make sure it is accurate. Additionally, if you know you won’t be home when your package is scheduled for delivery, consider using UPS My Choice to change the delivery date or have your package held at a UPS location for pickup. Avoiding the need to reroute packages can save you time and money in the long run.

Common mistakes to avoid when requesting a UPS package reroute

When requesting a package reroute, be sure to provide accurate information to avoid any delays or additional fees. Avoid misspelling your name or the new delivery address, as this can cause confusion and delay the package’s delivery. Additionally, be sure to check if the package is already out for delivery or has already been delivered before requesting a reroute, as this may not be an option.

Other options if you can’t reroute your UPS package

If you’re unable to reroute your UPS package, there are still other options available. Consider reaching out to the original sender to see if they can provide additional assistance. You may also be eligible for a refund or exchange if you’re unable to receive your package at the original delivery address.

In conclusion, rerouting your UPS package does not need to be complicated or frustrating. Understanding UPS’s policy and following the steps outlined in this article will make the process much smoother and may even save you money and time in the long run. Remember to double-check your shipping address before making an order or using UPS My Choice to change the delivery location if you know you won’t be home when the package is delivered. With a little planning and preparation, rerouting a UPS package can be a seamless and stress-free experience.