Shippo vs Easyship

Choosing the right shipping platform is critical for any business looking to streamline their shipping process and boost customer satisfaction. Shippo and Easyship are two popular platforms designed to help businesses manage their shipping needs. In this article, we will compare the features of Shippo and Easyship to help you determine which platform is best suited for your business.

Comparing the features of Shippo and Easyship

Shippo and Easyship both offer a range of features to make shipping easier for businesses. Shippo is a powerful platform that offers discounted shipping rates, seamless integration with major e-commerce platforms, and a user-friendly dashboard. In contrast, Easyship is a platform that prides itself on providing businesses with access to a global network of couriers, shipping insurance, and real-time tracking tools.

One of the key differences between Shippo and Easyship is their pricing structure. Shippo charges a transaction fee for each label created, while Easyship offers a pay-as-you-go model with no upfront costs. This can be beneficial for businesses that have fluctuating shipping volumes and want to avoid fixed costs.

Another feature that sets Easyship apart is their automated customs clearance process. This can save businesses time and money by streamlining the customs process and reducing the risk of errors or delays. Shippo, on the other hand, does not offer this feature and businesses must handle customs clearance on their own.

Shipping rates comparison: Shippo vs Easyship

When it comes to shipping rates, both platforms offer discounted rates to businesses. Shippo has negotiated discounted rates with popular carriers like USPS, FedEx, and UPS; while Easyship offers discounted rates with over 250 international couriers. Both platforms provide an easy way for businesses to compare rates and choose the most affordable option to suit their needs.

However, there are some differences between the two platforms. Shippo offers a more streamlined and user-friendly interface, making it easier for businesses to manage their shipping needs. On the other hand, Easyship provides more advanced features such as automated customs forms and tax calculations, which can be beneficial for businesses shipping internationally.

Another factor to consider is customer support. Shippo offers email and phone support during business hours, while Easyship provides 24/7 support through live chat and email. Depending on your business needs, one platform may offer better support options than the other.

Which platform offers better tracking tools: Shippo or Easyship?

When it comes to tracking packages, Easyship has a slight edge over Shippo. Easyship offers real-time tracking on all shipments. This means that businesses can monitor their shipments and provide timely updates to their customers. Shippo, on the other hand, offers basic tracking tools that allow businesses to track packages to their destination country. However, once the package arrives in the destination country, Shippo relies on the local carrier to provide tracking information.

It’s important to note that both Shippo and Easyship offer additional features that can enhance the tracking experience. For example, Shippo offers email notifications for tracking updates, while Easyship provides a tracking page that can be customized with a business’s branding. Ultimately, the choice between the two platforms will depend on a business’s specific needs and priorities.

Ease of use comparison: Shippo vs Easyship

Both Shippo and Easyship offer user-friendly interfaces that are easy to navigate. However, Shippo is more intuitive and has a cleaner design, making it easier for businesses to manage their shipping needs. Easyship, on the other hand, has a more cluttered interface that can be overwhelming to navigate at first. However, once you get used to the platform, it’s easy to use.

Another factor to consider when comparing Shippo and Easyship is their customer support. Shippo offers 24/7 customer support through email and chat, as well as phone support during business hours. Easyship, on the other hand, only offers email support and has limited availability on weekends. This can be a disadvantage for businesses that require immediate assistance with their shipping needs.

Additionally, Shippo offers more customization options for shipping labels and packing slips, allowing businesses to add their own branding and logos. Easyship, on the other hand, has limited customization options for these documents. This can be a disadvantage for businesses that want to maintain a consistent brand image throughout their shipping process.

How to integrate Shippo and Easyship with your e-commerce store

Integrating Shippo or Easyship with your e-commerce store is a straightforward process. Both platforms offer seamless integration with popular e-commerce platforms like Shopify, WooCommerce, Magento, and more. Simply follow the step-by-step instructions to connect your store with the platform of your choice, and you’re ready to start shipping your products.

One of the benefits of integrating Shippo or Easyship with your e-commerce store is the ability to access discounted shipping rates. Both platforms have partnerships with major shipping carriers, allowing you to save money on shipping costs. Additionally, you can easily compare rates between carriers to find the best option for your business.

Another advantage of using Shippo or Easyship is the ability to automate your shipping process. You can set up rules and preferences for shipping, such as automatically selecting the cheapest carrier or adding insurance to all packages. This saves you time and ensures that your shipping process is consistent and efficient.

Customer support comparison: Shippo vs Easyship

Customer support is an essential aspect of any shipping platform. Shippo offers email, phone, and chat support to its users. The platform also has an extensive knowledge base that provides solutions to common shipping problems. In contrast, Easyship has a robust customer support system that includes a help center, email, and chat support. Easyship also has a dedicated support team that can assist businesses with their shipping needs.

When it comes to customer support response time, Shippo typically responds within 24 hours, while Easyship guarantees a response within 12 hours. This can be a crucial factor for businesses that need immediate assistance with their shipping needs. Additionally, Easyship offers personalized onboarding for new users, which can be helpful for those who are new to the platform or shipping in general.

Another important aspect of customer support is the availability of resources and educational materials. Shippo offers a blog and a resource center that provides tips and best practices for shipping. Easyship, on the other hand, offers a knowledge base that includes articles, videos, and webinars on various shipping topics. Both platforms offer valuable resources for businesses looking to improve their shipping processes.

Pros and cons of using Shippo for shipping

Pros:

• Discounted rates with popular carriers
• User-friendly interface
• Seamless integration with popular e-commerce platforms
• Basic tracking tools

Cons:

• Limited tracking tools
• Customer support can be slow at times
• Does not offer a global network of couriers

One additional benefit of using Shippo for shipping is their ability to provide real-time shipping rates. This means that customers can see the exact cost of shipping before they complete their purchase, which can help reduce cart abandonment rates. Additionally, Shippo offers a variety of shipping options, including ground, express, and international shipping, which can help businesses meet the needs of their customers.

However, one potential drawback of using Shippo is their limited insurance coverage. While they do offer some insurance options, they may not be sufficient for businesses shipping high-value items. Additionally, some users have reported issues with delayed shipments or lost packages, which can be frustrating for both businesses and customers.

Pros and cons of using Easyship for shipping

Pros:

• Discounted rates with over 250 international couriers
• Real-time tracking tools
• Global network of couriers
• Dedicated customer support team

Cons:

• Cluttered interface
• Can be overwhelming to navigate at first
• Not as user-friendly as Shippo

One additional advantage of using Easyship is their automated tax and duty calculation feature. This helps to ensure that you are accurately calculating and collecting taxes and duties for international shipments, which can be a complex and time-consuming process. Additionally, Easyship offers a variety of shipping options, including express and economy services, allowing you to choose the best option for your specific needs and budget.

On the downside, some users have reported issues with delayed or lost shipments when using Easyship. While the company does offer insurance options for shipments, it can still be frustrating and time-consuming to deal with these types of issues. Additionally, some users have reported difficulty in getting timely and effective support from the customer service team, particularly during peak shipping seasons.

Shipping carrier options available on Shippo and Easyship

Shippo offers discounted rates with major carriers like USPS, FedEx, and UPS. Easyship, on the other hand, offers discounted rates with over 250 international couriers, including DHL, FedEx, TNT, and more. Both platforms provide businesses with access to a wide range of carrier options to choose from.

It’s important to note that while Shippo primarily focuses on domestic shipping within the United States, Easyship specializes in international shipping. This means that businesses looking to ship products globally may find Easyship to be a more suitable option, as they offer a wider range of international courier options. However, for businesses primarily shipping within the US, Shippo’s discounted rates with major carriers like USPS, FedEx, and UPS may be more beneficial.

Which platform offers better international shipping options: Shippo or Easyship?

Easyship offers better international shipping options compared to Shippo. With a global network of over 250 couriers, Easyship provides businesses with access to a broad range of shipping options. These shipping options come with automatic customs forms and duty and tax calculations, eliminating the need for businesses to handle customs documentation manually.

In addition, Easyship also offers real-time shipping rates and delivery time estimates, allowing businesses to provide accurate shipping information to their customers. Easyship’s platform also integrates with popular e-commerce platforms such as Shopify, WooCommerce, and Magento, making it easy for businesses to manage their shipping and fulfillment processes in one place.

How to save money on shipping with Shippo and Easyship

Both Shippo and Easyship offer discounted shipping rates to businesses. By choosing the most affordable carrier for their shipments, businesses can save money on shipping costs. Businesses can also save money by consolidating their shipments and optimizing their packaging to reduce shipping costs further.

User reviews: What do customers say about Shippo vs Easyship?

Customers who have used both platforms generally prefer Shippo for its user-friendly interface and discounted rates with major carriers. However, Easyship is highly rated for its global courier network, real-time tracking tools, and duty and tax calculations.

Which platform is better for small businesses: Shippo or Easyship?

Both Shippo and Easyship are designed to meet the shipping needs of small businesses. However, Shippo is more suited for businesses that ship domestically and want to use discounted rates with major carriers. While Easyship is better suited for businesses that ship internationally and require access to a global courier network.

Conclusion: Choosing between Shippo and Easyship for your shipping needs

In conclusion, both Shippo and Easyship are excellent platforms that provide businesses with useful shipping tools. If your business primarily ships domestically, Shippo is a better choice due to its discounted rates with major carriers and user-friendly interface. However, if your business ships internationally and requires a global courier network, Easyship is the better choice.