How to Correct Early Undeliverable Returns and Reduce UPS Shipping Charges

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How to Correct Early Undeliverable Returns and Reduce UPS Shipping Charges

Undeliverable returns can be a frustrating experience for both the shipper and receiver. Moreover, they result in higher shipping costs for businesses. The reasons behind undeliverable returns can range from incorrect address information to damaged packages. Reduced delivery accuracy can result in larger fees from shipping carriers such as UPS. It’s essential for businesses to analyze their shipping data to identify the most common causes of undeliverable returns and high shipping costs. Armed with this information, businesses can implement cost-effective solutions to minimize the risk of undeliverable returns and reduce their overall shipping costs.

Understanding the Causes of Undeliverable Returns and High Shipping Charges

Undeliverable returns occur when a package is unable to be delivered to the intended recipient. To understand the causes of undeliverable returns, it’s crucial to analyze the data behind the packages that are returned. The most common causes of undeliverable returns include incorrect or incomplete address information, a damaged package, and a refusal by the recipient to accept the package. Furthermore, weather events, custom clearance, and import/export regulations can also cause undeliverable returns.

When an undeliverable return happens, shippers often incur additional shipping fees, including package returns and reshipments. Shipping carriers like UPS also impose extra charges to cover the cost of processing returns and reshipments. In some cases, these fees can be significant – particularly for businesses that experience high volumes of undeliverable returns.

One way to reduce the number of undeliverable returns is to implement address verification software. This software can help identify and correct address errors before the package is shipped, reducing the likelihood of it being returned. Additionally, providing clear and detailed instructions for delivery can also help ensure successful delivery. For businesses that experience high volumes of undeliverable returns, it may be worth considering working with a third-party logistics provider who can help manage the shipping process and reduce the risk of returns.

Analyzing Your Shipping Data: Key Metrics to Track for Cost Reduction

An analysis of shipping data can help identify areas for cost reduction. Shippers should track the following key metrics to measure their shipping performance:

  • Undeliverable returns by cause
  • Shipping costs by carrier and service level
  • Delivery performance by destination and carrier
  • Package dimensions by weight and size

Businesses should leverage data reporting tools to track and analyze these metrics regularly. It’s also important to implement quality improvement programs to address issues highlighted by this data analysis.

Another important metric to track is the percentage of on-time deliveries. This metric measures the percentage of shipments that arrive at their destination on or before the expected delivery date. By tracking this metric, businesses can identify carriers or destinations that consistently have delivery delays and take corrective action. Additionally, tracking on-time deliveries can help improve customer satisfaction and loyalty, as timely deliveries are a key factor in customer satisfaction.

Tips for Addressing Common Shipping Problems: Correcting Address Errors and Invalid Addresses

Incorrect or incomplete address information is a common cause of undeliverable returns. Fortunately, this can be easily corrected by ensuring accurate address information at the point of order. Shippers can avoid costly undeliverable returns by integrating shipping software that can auto-correct and complete the address information in real-time. Another option is to leverage an address verification tool that validates all shipping addresses before fulfillment.

In the event that a package is returned due to incorrect address details, shippers can re-ship with the corrected information—but keep in mind that this means additional shipping fees.

It’s important to note that invalid addresses can also cause shipping problems. An invalid address is one that does not exist or is not recognized by the postal service. This can happen if the address is misspelled, incomplete, or contains incorrect information. To avoid this issue, shippers should double-check the address information provided by the customer and use an address verification tool to ensure accuracy.

Additionally, shippers should be aware of any specific shipping restrictions or requirements for certain destinations. For example, some countries have strict regulations on what can be shipped in or out, and failure to comply with these regulations can result in the package being returned or confiscated. It’s important to research and understand these regulations before shipping to avoid any issues.

Improving Packaging Practices: Avoiding Damaged or Lost Packages

Damaged packages are another common cause of undeliverable returns. To avoid the risk of damaged packages, shippers should evaluate their packaging practices. This includes using high-quality materials, proper padding, and secure taping. Package labeling is also crucial to ensure they are handled correctly, including fragile labels and package orientation labels.

For lost packages, shippers should investigate each case thoroughly. Shipping data can help determine where the package was lost and if it can be located. Additionally, some carriers have enhanced tracking measures, including GPS tracking, to help identify the package’s location if it’s misplaced or lost entirely.

Another important factor to consider when improving packaging practices is the size and weight of the package. Shippers should ensure that the package is not too heavy or too large for the carrier to handle. This can cause damage to the package or delay the delivery process. It’s also important to consider the destination of the package and the mode of transportation. For example, if the package is being shipped internationally, it may require additional packaging and labeling to comply with customs regulations.

Shippers can also consider using eco-friendly packaging materials to reduce their environmental impact. This includes using biodegradable or recyclable materials, as well as minimizing the amount of packaging used. By implementing sustainable packaging practices, shippers can not only reduce their carbon footprint but also appeal to environmentally conscious consumers.

Streamlining Your Shipping Workflow: Reducing Transit Time and Expedited Services

The longer a package takes to be delivered, the higher the chance of undeliverable returns. To reduce transit time, shippers should seek to optimize their shipping workflow and minimize the handling time for each package. This includes identifying inefficient processes, such as manual data entry, and automating shipping processes with shipping software.

Additionally, expedited services can offer faster delivery times, which can reduce the risk of undeliverable returns. However, expedited services can also be costly. Keep in mind that shipping rate negotiation with carriers such as UPS can offer potential cost savings on expedited delivery services.

Another way to reduce transit time is to strategically choose the carrier based on their delivery network and transit times. For example, if you are shipping to a location that is closer to a regional carrier’s hub, it may be more cost-effective and faster to use that carrier instead of a national carrier. Additionally, carriers such as FedEx and UPS offer guaranteed delivery times for certain services, which can provide peace of mind and reduce the risk of undeliverable returns.

Utilizing Technology Solutions: Enhancing Tracking and Delivery Accuracy

Tracking and delivery accuracy solutions can help minimize the risk of undeliverable returns. Shippers should consider implementing a barcode scanning solution that can track shipment status in real-time. This information can be shared with recipients to provide up-to-date package tracking information. Additionally, an advanced shipping system can help reduce errors and improve shipping accuracy.

Another technology solution that can enhance tracking and delivery accuracy is the use of GPS tracking. This can provide real-time location updates for packages, allowing shippers to monitor their shipments and make adjustments as needed. GPS tracking can also help prevent theft or loss of packages, as the location of the package can be easily tracked.

Furthermore, implementing an automated notification system can improve delivery accuracy by ensuring that recipients are notified of their package’s delivery status. This can include automated emails or text messages that provide delivery updates and estimated delivery times. This can help reduce the risk of missed deliveries and ensure that packages are delivered to the correct recipient.

Partnering with a Third-Party Logistics Provider: Benefits and Cost Savings

Partnering with a third-party logistics (3PL) provider can offer significant benefits for businesses looking to reduce undeliverable returns and shipping costs. 3PL providers have experience optimizing the shipping process and can offer a range of services, including shipping carrier selection, shipping software implementation, and shipping cost reduction strategies. Additionally, 3PL providers can leverage volume shipping discounts from carriers such as UPS to offer cost savings to businesses.

Another benefit of partnering with a 3PL provider is the ability to scale your shipping operations as your business grows. As your shipping needs increase, a 3PL provider can easily adjust their services to accommodate your business’s growth. This means that you can focus on other aspects of your business, such as product development and marketing, while the 3PL provider handles your shipping needs.

Negotiating with UPS: Understanding Rates, Discounts, and Contract Terms

Rate negotiation with a carrier such as UPS can offer cost savings for businesses. Shippers should analyze their shipping data to determine their shipping volume, frequency, and destination to negotiate rates that align with their specific shipping needs. Additionally, shippers should consider existing discounts or contract terms with UPS to optimize their cost savings.

It is important to note that negotiating rates with UPS is not a one-time event. Shippers should regularly review their shipping data and carrier performance to ensure they are receiving the best rates and service. This can include renegotiating contracts or exploring new discounts and programs offered by UPS. By staying informed and proactive, businesses can continue to optimize their shipping costs and improve their bottom line.

Best Practices for Managing International Shipments: Customs Compliance and Documentation Requirements

International shipments require additional documentation and can present unique challenges for shippers. To minimize the risk of undeliverable returns, shippers should review and verify that all required customs documentation is present for each international shipment. Address verification for international shipments is also essential as foreign addresses can be formatted differently than those in the US. Using a reputable international shipping carrier such as UPS can provide an added layer of compliance assurance.

Case Studies of Successful Cost Reduction Strategies in Shipping Operations

Many businesses have successfully implemented shipping cost reduction strategies. Examples of these strategies include implementing automated shipping solutions, partnering with a 3PL provider, and rate negotiation with carriers such as UPS. Businesses that have successfully reduced shipping costs can share their experiences and insight to help others achieve the same results.

Expert Insights on the Future of Shipping Logistics and Innovations in Delivery Services

The shipping industry is constantly evolving. Advancements in technology, such as the use of artificial intelligence and robotics, are currently being tested to streamline the delivery process. Additionally, environmental and social concerns have led to the adoption of more sustainable shipping practices. Keep up to date with emerging trends and technological innovations to stay ahead of the curve and optimize your shipping operations.

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