Avoiding Common Mistakes When Creating Custom Branded Tracking Notifications for Your Printing and Graphic Arts Supplies Business

Read Time: 6 min

Table of Contents:

Avoiding Common Mistakes When Creating Custom Branded Tracking Notifications for Your Printing and Graphic Arts Supplies Business

Custom branded tracking notifications are an essential tool for your printing and graphic arts supplies business. They allow you to keep your customers informed about the status of their orders, create a sense of professionalism and trust, and boost your brand visibility. However, creating effective custom branded tracking notifications is not a simple task. It requires careful planning, attention to detail, and a deep understanding of the needs and expectations of your customers.

Why Custom Branded Tracking Notifications Are Important for Your Printing and Graphic Arts Supplies Business

Custom branded tracking notifications are a critical part of your customer service strategy. They help you keep your customers informed about the status of their orders, from the moment they place the order to the moment it is delivered to their doorstep. By providing your customers with timely and accurate information, you can improve their overall customer experience and increase their loyalty to your brand.

Moreover, custom branded tracking notifications are an effective way to promote your business and increase your brand visibility. By including your logo, brand colors, and business information in your tracking notifications, you can create a professional and trustworthy image that will leave a lasting impression on your customers.

Another benefit of custom branded tracking notifications is that they can help you identify and address any issues or delays in the delivery process. By tracking the progress of each order and sending notifications to your customers at each stage, you can quickly identify any potential problems and take proactive steps to resolve them. This can help you avoid negative reviews and maintain a positive reputation for your business.

Finally, custom branded tracking notifications can also provide valuable data and insights into your customers’ behavior and preferences. By analyzing the data from your tracking notifications, you can identify trends and patterns in your customers’ buying habits, which can help you make informed decisions about your marketing and sales strategies. This can ultimately lead to increased sales and revenue for your printing and graphic arts supplies business.

Understanding the Basics of Custom Branded Tracking Notifications

Custom branded tracking notifications are automated messages that are sent to your customers when their order status changes. Typically, tracking notifications include information about the order shipment, such as the tracking number, delivery date, and estimated delivery time. They can be sent via email, SMS, or other communication channels, depending on your customer’s preferences.

To create effective custom branded tracking notifications, you need to have a clear understanding of your customer’s needs and expectations. You should consider factors such as the number of notifications to send, the timing of the notifications, the type of information to include, and the communication channels to use. The more personalized and targeted your notifications are, the more effective they will be in engaging your customers.

It is also important to ensure that your custom branded tracking notifications are visually appealing and consistent with your brand’s image. This can be achieved by using your brand’s colors, logo, and fonts in the design of the notifications. Additionally, including a call-to-action in the notifications, such as a link to your website or social media pages, can help to drive customer engagement and increase brand awareness.

The Benefits of Custom Branded Tracking Notifications for Your Business

Custom branded tracking notifications offer several benefits to your business:

  • Improved customer satisfaction: by keeping your customers informed about their order status, you can reduce their anxiety and frustration and improve their overall satisfaction with your service.
  • Increased brand visibility: by including your logo, colors, and business information in your notifications, you can create a consistent and recognizable brand image that will increase your visibility and improve your brand awareness.
  • Higher conversion rates: by providing your customers with personalized and targeted notifications, you can increase their engagement with your business and improve your conversion rates.
  • Improved operational efficiency: by automating your tracking notifications, you can save time and reduce errors in your communication with your customers.

How to Create Effective Custom Branded Tracking Notifications for Your Printing and Graphic Arts Supplies Business

To create effective custom branded tracking notifications, you should follow these best practices:

  • Personalize your notifications: use your customer’s name and order information to create personalized and targeted notifications that are relevant to their needs.
  • Use a consistent branding: include your logo, brand colors, and business information in your notifications to create a consistent and recognizable brand image.
  • Be clear and concise: use simple and straightforward language to communicate the important information to your customers.
  • Provide relevant information: include all the relevant order information, such as tracking number, delivery date, and estimated delivery time.
  • Offer support: include contact information and support options in your notifications to help your customers in case they have any questions or concerns.

Choosing the Right Tools and Software for Creating Custom Branded Tracking Notifications

Choosing the right tools and software is an essential part of creating effective custom branded tracking notifications. Some of the factors you should consider when selecting a tool or software include:

  • Compatibility with your e-commerce platform: your tracking notification tool should be compatible with your e-commerce platform to ensure seamless integration.
  • Flexibility and customization options: your tracking notification tool should allow you to customize your notifications to meet your specific business needs.
  • Automation and scheduling: your tracking notification tool should offer automation and scheduling features to save time and improve operational efficiency.
  • Reporting and analytics: your tracking notification tool should provide detailed reporting and analytics to help you measure the effectiveness of your notifications and improve your strategy over time.

Best Practices for Designing Custom Branded Tracking Notifications

Designing effective custom branded tracking notifications requires careful consideration of the design elements and user experience. Some of the best practices for designing custom branded tracking notifications include:

  • Use clear and legible fonts: choose fonts that are easy to read and legible on different devices.
  • Use brand colors: use your brand colors to create a consistent and recognizable brand image.
  • Include visuals: include images or icons to help your customers understand the important information quickly.
  • Use white space: use white space to break up the text and make your notifications more visually appealing.

Tips on Writing Effective Content for Your Custom Branded Tracking Notifications

Writing effective content for your custom branded tracking notifications requires a balance between being informative and concise. Some tips for writing effective content include:

  • Be clear and concise: use simple language that is easy to understand and communicate the important information clearly.
  • Provide context: provide context to help your customers understand why the information is relevant and how it affects their order.
  • Include a call to action: include a call to action to encourage your customers to take the desired action, such as tracking their order or contacting your support team.
  • Show appreciation: show appreciation and gratitude to your customers for choosing your business and trusting you with their order.

How to Ensure Your Custom Branded Tracking Notifications are Delivered on Time

To ensure that your custom branded tracking notifications are delivered on time, you should follow these best practices:

  • Set up automation and scheduling: use automation and scheduling features to ensure that your notifications are sent at the right time and to the right person.
  • Monitor the delivery status: monitor the delivery status of your notifications to ensure that they are delivered successfully and on time.
  • Test your notifications: test your notifications regularly to ensure that they are functioning correctly and are being delivered to the right person.
  • Provide support options: include contact information and support options in your notifications to help your customers in case the notifications are not delivered or received.

Case Studies: Successful Implementation of Custom Branded Tracking Notifications in Printing and Graphic Arts Supplies Business

Several printing and graphic arts supplies businesses have successfully implemented custom branded tracking notifications to improve their customer experience and boost their sales. Here are some examples:

  • Company X, a printing supplies company, implemented personalized tracking notifications that included the customer’s name, order status, and estimated delivery time. The company saw a 20% increase in customer satisfaction and a 15% increase in sales.
  • Company Y, a graphic arts supplies company, included promotional offers and discounts in their tracking notifications. The company saw a 30% increase in engagement and a 25% increase in repeat customers.
  • Company Z, a printing and graphic arts supplies company, used automation and scheduling software to streamline their tracking notifications. The company saw a 40% reduction in communication errors and a 35% reduction in customer complaints.

Common Mistakes to Avoid When Creating Custom Branded Tracking Notifications

When creating custom branded tracking notifications, there are some common mistakes that you should avoid:

  • Using the wrong communication channel: choose the communication channel that is preferred by your customers, such as email or SMS.
  • Providing too little or too much information: ensure that you provide all the relevant information without overwhelming your customers with unnecessary details.
  • Using a generic tone: use a friendly and personalized tone that resonates with your customers and reflects your brand values.
  • Forgetting to test your notifications: test your notifications regularly to ensure that they are functioning correctly and are being delivered to the right person.

Measuring the Success of Your Custom Branded Tracking Notifications: Metrics to Track

To measure the success of your custom branded tracking notifications, you should track these metrics:

  • Delivery rate: track the percentage of notifications that are delivered successfully.
  • Open rate: track the percentage of notifications that are opened by your customers.
  • Click-through rate: track the percentage of notifications that result in a click-through to your website.
  • Conversion rate: track the percentage of customers who complete the desired action, such as tracking their order or contacting your support team.
  • Customer satisfaction rate: track the percentage of customers who are satisfied with your tracking notifications and overall customer experience.

How to Improve Your Custom Branded Tracking Notification Strategy Over Time

Improving your custom branded tracking notification strategy requires continuous monitoring, testing, and optimization. Here are some tips:

  • Monitor your metrics: regularly track your metrics to identify areas for improvement and opportunities for growth.
  • Test new strategies: experiment with different messaging styles, visuals, and calls to action to see what works best for your customers.
  • Solicit feedback: ask your customers for feedback on your tracking notifications and use their suggestions to improve your strategy.
  • Stay up-to-date: stay up-to-date on the latest trends and technologies in tracking notifications to ensure that your strategy remains relevant and effective.

Conclusion: Why You Should Invest in Creating Effective Custom Branded Tracking Notifications for Your Business

Custom branded tracking notifications are a valuable tool for your printing and graphic arts supplies business. They help you improve your customer experience, increase your brand visibility, and boost your sales. By following these best practices, choosing the right tools and software, and continuously improving your strategy, you can create effective custom branded tracking notifications that will help your business grow and thrive.

Please Note: All trademarks and registered trademarks appearing in this article are the property of their respective owners. The use of any registered trademarks mentioned herein is solely for the purpose of identifying the specific products and services offered, and should not be taken as an indication of sponsorship, endorsement, or affiliation with ShipScience. ShipScience acknowledges these trademarks are the property of their respective owners and affirms that no commercial relationship or sponsorship is implied or expressed by their use in this article.
Read Time: 6 min

Table of Contents:

Rate this article:
Share it:

Join hundreds of smart shippers. Guaranteed to save.